Senior Sales Head - Travel

The Senior Sales Head – Travel will own Dream On Travels entire sales function , not just closing deals personally, but designing how the team sells, where leads come from, and how conversion improves month over month. This is a leadership role for someone who has already spent several years in direct sales and is ready to step back from pure execution into building the systems, scripts, targets, and team structure that let a telesales operation scale. Youll still get hands-on with high-value or tricky customer conversations, but the core of the job is making the people and processes around you better, not just hitting your own number.

Key Expectation

You are expected to take ownership of overall sales performance for Dream On Travel , setting weekly and monthly targets, designing the communication and follow-up strategy the team executes, and personally diagnosing why conversion is or isnt happening. Youll be the bridge between marketing, operations, and sales, making sure leads generated by campaigns are followed up on effectively and that confirmed bookings transition smoothly into operations. Where the Travel Consultant role executes a given playbook, this role is expected to write that playbook, test it, and improve it based on real data.

Role Nature

This is a leadership-focused role for someone who thrives in fast-paced, still-scaling environments and is comfortable wearing both a strategists hat and a player-coachs hat in the same week. You should enjoy mentoring and correcting a teams approach as much as you enjoy your own customer conversations, and be energised by being measured on team-wide outcomes rather than just personal ones.

Key Responsibilities

You will design and continuously refine the sales process, response flows, scripts, and follow-up sequences that the telesales team uses, rather than simply following ones handed to you. You will set daily and weekly tasks for the sales team, track individual and team performance against targets, and run regular reviews to identify where leads are stalling or being lost. You will personally step in on complex, high-value, or escalated customer conversations where senior judgment or negotiation is needed. You will work closely with the marketing team to align campaign messaging and timing with whats actually converting on the ground, feeding insights back so future campaigns target better leads. You will partner with operations to make sure the handoff from booked to travelling is smooth, catching gaps before they become customer complaints. Beyond day-to-day management, youll be expected to identify structural improvements , new tools, better lead sources, smarter pricing presentation ,that meaningfully move conversion rates, and to report on sales performance and strategy directly to founders/leadership.

Requirements

Candidates should be graduates in any field, with a specialisation in marketing, communication, or travel preferred. 5–8 years of experience in sales is required, with at least some prior experience either leading a small team or being the senior-most closer in a sales setup pure individual-contributor experience without any mentoring or process-ownership exposure will be a weaker fit for this particular role. Proficiency in Tamil and English is essential. Strong negotiation and people-leadership skills are required, along with demonstrated ability to read sales data, spot trends, and translate them into changed behaviour on the ground not just intuition-based management.

Other Important Details

Salary range: ₹35,000 – ₹55,000 per month, based on experience and skill level. This is a work-from-office position based in Coimbatore, with a daily commute required there is no remote or hybrid option available. We are considering Coimbatore-based candidates only.

About the Company

Dream On Travel is a Tamil travel community based in Coimbatore, curating unique group trips for solo and group travellers who love to explore and connect. We also provide customised tour packages, corporate outing itineraries, international tours, and ticket booking facilities with a prime focus on delivering premium quality service and exceptional stays. Were looking for fellow dreamers who share our passion for travel and discovery.