Logistics Executive

Logistics Supervisor / Logistics Executive – Roles & Responsibilities

1. Daily Logistics Operations

• Supervise and coordinate day-to-day inbound and outbound logistics activities.
• Plan and execute dispatches as per customer requirements, order priorities and defined schedules.
• Ensure timely movement of materials from warehouse/CNF locations to customers and distribution points.
• Monitor pending dispatches, delivery schedules and operational exceptions.
• Ensure smooth coordination between warehouse, logistics, sales and customer service teams.

2. Transportation & Vehicle Management

• Coordinate with transporters for timely vehicle placement and dispatch execution.
• Plan vehicles based on shipment volume, route, destination and load requirements.
• Monitor vehicle reporting, loading, departure and delivery status.
• Track vehicle utilisation and load optimisation to improve transportation efficiency.
• Resolve transporter-related issues such as vehicle delays, driver issues, route deviations and delivery delays.
• Maintain transporter performance records and escalate recurring service issues.

3. Dispatch & Delivery Management

• Ensure dispatches are executed as per approved schedules and customer requirements.
• Coordinate with warehouse teams for material readiness, picking, loading and dispatch.
• Monitor shipment movement until successful delivery.
• Track delayed, pending and exception shipments and take corrective action.
• Ensure achievement of defined OTIF (On-Time In-Full) and delivery performance targets.

4. Logistics Documentation

• Verify and maintain invoices, delivery challans, E-way Bills, LR/GR, POD and other transport documents.
• Ensure all required documents are available before vehicle dispatch.
• Follow up with transporters for pending PODs and delivery documents.
• Maintain accurate shipment-wise documentation and records.
• Ensure documentation compliance as per company SOP and statutory requirements.

5. Warehouse & Inventory Coordination

• Coordinate with warehouse/CNF teams for inward, outward, stock movement and dispatch activities.
• Monitor physical and system stock movement and report discrepancies.
• Ensure materials are available and ready for dispatch as per customer requirements.
• Coordinate stock transfers and inter-location movements.
• Support stock reconciliation, physical verification and inventory audits.

6. SAP / ERP / TMS Operations

• Update and maintain logistics transactions in SAP/ERP/TMS systems.
• Monitor delivery, dispatch, stock movement and transportation-related transactions.
• Ensure accuracy of system data against physical/logistics documents.
• Track pending transactions and coordinate with concerned teams for timely closure.
• Support system/process changes and ensure adherence to defined workflows.

7. Transporter & 3PL Management

• Coordinate with transporters, 3PL partners, drivers and logistics service providers.
• Monitor transporter performance against agreed SLAs and service standards.
• Follow up on vehicle placement, delivery performance, POD submission and service issues.
• Identify recurring transporter issues and implement corrective actions.
• Support transporter performance reviews and cost/service improvement initiatives.

8. Freight & Cost Control

• Monitor transportation and freight costs.
• Analyse route-wise and transporter-wise freight performance.
• Support route optimisation and load consolidation to reduce logistics costs.
• Identify opportunities for cost savings without affecting service levels.
• Validate transporter bills and supporting documents before submission for payment.

9. MIS & Reporting

• Prepare daily, weekly and monthly logistics MIS reports.
• Monitor dispatch status, pending orders, vehicle placement, delivery status and POD pendency.
• Prepare OTIF, transporter performance, freight and shipment-related reports.
• Analyse operational data and highlight deviations to management.
• Maintain accurate logistics trackers and ensure timely reporting.

10. Team Supervision

• Allocate daily activities to logistics/dispatch team members based on operational requirements.
• Supervise team performance and ensure completion of assigned activities within timelines.
• Guide team members on documentation, dispatch processes and SOP compliance.
• Support training and development of logistics personnel.
• Maintain discipline, coordination and accountability within the team.

11. Customer & Internal Coordination

• Coordinate with Sales, Warehouse, Finance, Billing, Supply Chain and Customer Service teams.
• Provide shipment and delivery status updates to internal stakeholders.
• Handle customer delivery-related queries and coordinate resolution.
• Support urgent and priority dispatch requirements.
• Escalate critical delays, shortages, damages and service failures to management.

12. Compliance, Safety & Process Adherence

• Ensure compliance with company logistics SOPs and statutory requirements.
• Ensure proper documentation for all material movements.
• Monitor safe loading, unloading and transportation practices.
• Ensure compliance with GST, E-way Bill and other applicable transportation requirements.
• Support internal/customer audits and maintain required records.

13. Problem Solving & Continuous Improvement

• Identify operational bottlenecks affecting dispatch and delivery performance.
• Analyse root causes of delays, damages, shortages and transportation failures.
• Implement corrective and preventive actions.
• Improve logistics processes, turnaround time and service quality.
• Recommend process improvements for better productivity and cost efficiency.

Overall Accountability