Manager - Client Support

Department Icon Operations Maintenance & Support
Posted: 1 year ago
4-8 years
Coimbatore, Tamil Nadu
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    You should have a basic knowledge of MS Office along with good communication skills. Your main responsibilities will include resolving customer queries through emails and calls, maintaining good relationships with customers, upselling and cross-selling products and services to existing customers, onboarding new customers through references, submitting MIS and reports, and handling key accounts of existing customers.

    A preferred candidate would have a background in logistics and should be below 35 years of age. This is a full-time job that requires a total of 4 years of work experience. The work location is in person.

    As part of the benefits package, you will be entitled to health insurance, leave encashment, and Provident Fund.,

Skills

LogisticsLogistics BackgroundCommunication SkillsMISMS OfficeUp SellingReport SubmissionCustomer OnboardingKey Account HandlingCustomer Relationship ManagementCross Selling

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About Company

DTDC Express Limited is an Indian logistics and courier company founded in 1990 by Subhasish Chakraborty as DTDC Courier & Cargo Ltd, and headquartered in Bengaluru, Karnataka.

DTDC operates one of India's largest delivery networks, built substantially on a franchise model, offering domestic and international express delivery, e-commerce fulfilment, warehousing and third-party logistics services.

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