Coordination And Follow-up Officer

Job Title:

Coordination and Follow-up Officer

General

The Administrative Support position is responsible for providing administrative support for all management operations, with a focus on monitoring the implementation of timelines and coordinating with teams to ensure the efficient flow of work. The duties include organizing office work, managing schedules, preparing documents and reports, as well as handling inquiries to enhance the overall effectiveness of the management's performance.

General Duties

• Contribute to the preparation of periodic and annual reports that illustrate workflow and the overall performance of the management, and identify targeted results compared to actual achievements.
• Attend meetings, record minutes, and follow up on the implementation of decisions and directives issued from them in coordination with the concerned organizational units.
• Carry out all office-related tasks and provide administrative support to all departments affiliated with the organizational unit in accordance with approved work programs.
• Prepare and arrange presentations and required data within the specified timeline according to management requirements.
• Participate in organizing meetings, preparing the necessary arrangements, and ensuring the implementation of decisions and recommendations related to them.
• Prepare annual reports on performance and achievements, including performance indicators and obstacles encountered by the management, along with actions taken to address them.
• Adhere to protecting the confidentiality, integrity, and availability of information, documents, and administrative records that are prepared, circulated, or maintained within the scope of the management's work, in accordance with approved information security policies and procedures.
• Ensure the secure retention and archiving of all correspondence, meeting minutes, reports, and paper and electronic documents in a manner that prevents unauthorized access, modification, or disclosure.
• Use only approved institutional electronic systems when creating, processing, or sharing information, and comply with system usage controls and the protection of access credentials.
• Ensure that information and administrative documents are classified, handled, and shared in accordance with approved information classification policies and authorization levels.

• Follow up and collect data related to the management's policies, plans, and strategic performance indicators.
• Monitor the progress of implementing operational plans, initiatives, programs, and projects assigned to the management.
• Prepare reports related to workflow and the management's achievements, and analyze the extent to which operational objectives and performance indicators have been achieved.
• Draft various management documents and correspondence in both Arabic and English.
• Develop and enhance knowledge of newly introduced institutional electronic systems to facilitate and execute tasks (Electronic Correspondence / Internal Intranet / Document Management / Procurement / Technical Support / Medical File System (for clinical positions) / etc.).

Educational Qualifications:

High School Certificate, Higher Diploma, or Bachelor's Degree in Business Administration, Public Administration, or any related field.

Work Experience

• Minimum of 3 years of experience in administrative support or secretarial roles, with a proven ability to provide effective support to teams and departments.
• Experience in organizing and managing office activities and daily operations, including appointment management and scheduling.
• Experience in coordinating administrative processes and preparing reports, correspondence, and official documents.

Our objectives is to ease the suffering of addicts patients and their families by restoring health, hope and determination

Erada Center for Treatment and Rehab in Dubai was established based on the vision of H.H Sheikh Mohammed Bin Rashid Al Maktoum and by the initiative of H.H Sheikh Hamdan Bin Mohammed Al Maktoum. It aims to treat the disease of substance use disorders and alcohol addiction which negatively impact the wellbeing of individuals, families and society. Erada Center is a governmental entity committed to offer treatment and rehab services; promote awareness about addiction and to contribute in the scientific research in the field of addiction.

Job Category

Other Jobs

Advertiser

Dubai Government

Required Nationality

UAE Only

Monthly Salary

Unspecified

Schedule-Time

Full time

Job Posting

23/10/2026

Unposting Date

31/10/2026