Business Development Manager

Designation - Business Development Manager - Microsoft Dynamics 365

Department - Sales & Marketing

Experience - Minimum 7 + Years

Key Responsibilities

• Develop and execute business development strategies to drive sales of Microsoft Dynamics 365 (CRM/ERP), Power Platform, and Azure solutions.
• Generate new business opportunities through outbound prospecting, networking, referrals, social selling, email campaigns, and Account-Based Marketing (ABM) initiatives.
• Manage the complete sales cycle, including lead generation, qualification, proposal creation, negotiation, and deal closure.
• Build and maintain strong relationships with CXOs, decision-makers, and key stakeholders across target industries.
• Conduct discovery sessions, product demonstrations, workshops, and consultative discussions to effectively position Microsoft Dynamics 365 solutions.
• Collaborate with pre-sales, delivery, and marketing teams to develop customized solutions and sales collateral.
• Maintain an accurate sales pipeline, forecasts, and opportunity tracking using CRM tools (preferably Microsoft Dynamics CRM).
• Drive customer retention, upselling, and cross-selling opportunities through ongoing account management.
• Monitor market trends, competitor activities, and emerging technologies to identify business growth opportunities.
• Ensure compliance with organizational information security policies and cybersecurity requirements.

Required Qualifications

• Bachelors degree in Business Administration, Marketing, Information Technology, or a related field.
• Minimum 7+ years of experience in Business Development, Sales, or Account Management within Microsoft Dynamics 365, ERP, CRM, or enterprise software solutions.
• Proven track record of achieving sales targets and closing enterprise-level deals.
• Experience in consultative selling, lead generation, email marketing campaigns, and Account-Based Marketing (ABM).
• Strong understanding of Microsoft Dynamics 365 modules, Power Platform, and cloud-based solutions.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Experience using CRM platforms for pipeline management and sales reporting.

Preferred Qualifications

• Microsoft Dynamics 365 Certifications (Fundamentals, Functional Consultant, or equivalent).
• Experience in pre-sales, solution consulting, or enterprise software consulting.
• Knowledge of Azure, Power Platform, and cloud technologies.
• Project Management certification (PMP or equivalent) is an added advantage.