Customer Relationship Executive

Department Icon Operations Maintenance & Support
Posted: 8 months ago
2-5 years
Mangaluru
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Follow call scripts and use knowledge services offered to collect necessarily details from customers and create inquiries and reservations in the CRM application, document any complaints from customers and provide solutions, ensure prompt follow ups.

Required Candidate profile

Excellent Communication Skills in English, Rotational shift includes night shift, Should be a Graduate in any stream, Minimum 2 years of call center experience handling voice calls with USA customers.

Skills

Communication SkillsVoice ProcessCustomer SupportInternational Voice ProcessInternational BPOInternational VoiceRelationshipInternationalCustomer Relationship

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