Inbound- Call Takers

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-4 years
Erode, Tamil Nadu
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Job Description

    As a customer service representative, your main responsibility will be to answer calls from customers, assess their needs, and provide them with the appropriate information and services. Additionally, you will be expected to provide customer service and sales support, as well as identify and escalate priority issues. It is essential that you stay up-to-date with Tariff information and follow up with customers to ensure that their needs have been met.

    We are looking for candidates who have completed any degree and are preferably located around Erode. The role requires individuals who are willing to work the evening shift (3:45 PM to 11:45 PM) and the night shift (11:45 PM to 7:45 AM).

    If you are interested in this opportunity, please contact us at +91 hidden_mobile.

    This is a full-time position with benefits including health insurance. The job also offers a performance bonus and shift allowance. The work location is in person.

    We look forward to welcoming a dedicated and customer-focused individual to our team.,

Skills

Customer ServiceSales SupportTariff InformationCustomer ServiceSales SupportIssue EscalationFollowup

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