Manager - Outsourcing Advisory

Description:

- Delivering outsourcing & business services advisory client engagements as an extension of the onshore team. Work directly with the onshore engagement lead from onshore/offshore on client deliverables.

- Experience in GBS advisory across Build, Run and Transform type of projects across Strategy, Design, Implement and Monitor phases.

- Typical engagements are about advising compny clients on one or more areas of the sourcing life cycle including but not limited to:

- Sourcing strategy

- GBS setup strategy, feasibility assessment, and location assessment

- Business case support and evaluation activities

- RFP preparation and sourcing process management

- Service Provider capability assessments & selection

- Contracting and negotiation support

- Shared services health check

- Transition Planning including KT approach, scheduling, governance and resourcing as well as support for transition execution

- Process Improvement and transformation

- Collect and analyse client data to develop key performance metrics (KPIs) and use the same to build an industry view on trends, pricing models, performance, practices and approaches

- Work with onshore teams to help create propositions for their markets and thus help differentiate the firm in the market e.g. harvest IP/insights from the existing knowledge

- Actively participate in practice development activities through:

- Support for market insight research, surveys and reports

- Providing the business services team with a greater insight and understanding of KGS propositions and capabilities

- Conducting benchmarking studies to determine performance trends in ITO/BPO services and help the team to create a repository of benchmarking data across service lines

Experience Requirements:

- Consulting Firms Including Big 4 in Advisory Roles Or

- Experience in Pre-Sales / Transition / Operations Roles

- Global Business Services (gbs) Centres or Shared Services Centres (ssc) of Large Multinational Companies in Contract Management / Vendor Management / Operations / Transition Roles

- Should Have Experience In:

- Working on Outsourcing Projects for Global Clients in Business Process Areas (finance/procurement/hr) with Knowledge of At Least One of The Business Processes

- Transition Related Activities Including Planning, Knowledge Transfer Approach, Stakeholder Management, Risk Management, Scope Management, Tracking Deliverables, Team Management and Pmo for Shared Services or Bpo Engagements.

- Rfp Drafting, Rfp Analysis, Bid Management, Pricing, Contract Management,

- Working in A Global Environment Across Diverse Cultures & Time Zones

- Experience in Following Areas Would Be a Plus:

- Information Technology Outsourcing (ito) & Digital

- Robotics and Automation

- Financial Modelling and Business Case Development

- Effective Communication, Presentation and Networking Skills with The Ability to Articulate Analyses and Recommendations in A Coherent Manner

- the Person Should Be a Self-Starter

- Willingness to Travel when Required

Qualification:

- Graduate / Postgraduate Degree from A Tier 1/tier 2 Institute. Mba Preferred.