Barista Coffee Maker

As a Barista, you will be responsible for creating and serving high-quality coffee and beverages to our guests while providing exceptional service. You will ensure that the guest experience is memorable, offering a warm, friendly, and professional service at all times.

Key Responsibilities:

• Customer Service:
• Greet and welcome guests with a friendly and professional demeanour.
• Take guest orders, provide product recommendations, and answer any questions regarding beverages and menu items.
• Ensure guest satisfaction by addressing complaints or concerns in a timely and effective manner.
• Beverage Preparation:
• Prepare and serve a variety of coffee beverages, including espresso-based drinks (lattes, cappuccinos, etc.), cold drinks, teas, and other beverages according to established recipes and hotel standards.
• Operate coffee equipment (espresso machine, grinders, etc.) efficiently and safely.
• Ensure that each beverage meets the hotels quality and presentation standards.
• Cash Handling & POS System:
• Accurately process guest orders using the Point of Sale (POS) system.
• Handle cash and credit transactions following the hotels procedures.
• Provide receipts and change when necessary.
• Maintaining Cleanliness:
• Ensure that the work area, including coffee machines, counters, and seating areas, is clean and well-organized.
• Regularly clean and maintain coffee equipment, ensuring that all tools are in good working order.
• Follow health and safety guidelines to maintain hygiene standards.
• Inventory Management:
• Monitor stock levels of coffee beans, syrups, milk, cups, and other supplies.
• Assist in inventory checks and report shortages to the supervisor.
• Ensure the timely replenishment of items to avoid disruption in service.
• Team Collaboration:
• Work closely with other baristas, waitstaff, and kitchen staff to ensure smooth service during peak hours.
• Assist in training new staff members and share best practices.
• Upselling:
• Promote new menu items or seasonal specials to enhance the guest experience.
• Encourage guests to try different beverages or food pairings.

Requirements:

• Education:
• Graduation, diploma or equivalent; certification in hospitality or related field preferred.
• Experience:
• Minimum of 1-2 years of experience as a Barista or in a similar customer service role in a hotel, caf, or restaurant setting.
• Experience working with high-end clientele is a plus.
• Skills & Abilities:
• Strong knowledge of coffee types, brewing techniques, and beverage preparation.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently under pressure.
• Attention to detail, ensuring beverage consistency and quality.
• Knowledge of hygiene and safety standards in food and beverage handling.
• Ability to maintain a positive attitude and demonstrate professionalism at all times.

• Age Limit : Below 25years old