Belvedere Secretary

Department Icon Management/ Strategic Consulting
Posted: 1 year ago
1-3 years
Mumbai(Nariman Point)
Management/ Strategic Consulting
work from office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

We are looking for a well-spoken, professional, and organized Belvedere Secretary to manage and assist our exclusive VIP and VVIP guests. You will be the main point of contact for these high-profile guests and ensure they receive top-class service and attention at all times.


Key Responsibilities:


  • Welcome and attend to VIP and VVIP guests with warmth, respect, and professionalism
  • Manage appointments, reservations, and special requests.
  • Coordinate with other departments (F&B, Events, Housekeeping, etc.) to ensure smooth service
  • Maintain confidentiality and privacy of all members
  • Keep accurate records of member preferences and requirements
  • Assist with membership queries and renewals
  • Ensure the Belvedere lounge/area is always presentable and ready for use
  • Handle member feedback and resolve any issues promptly
  • Send personalized communication for birthdays, anniversaries, and club events

Requirements:


  • Graduate (Any stream)

  • Age criteria - Below 25

  • Excellent communication and interpersonal skills
  • Presentable, polite, and discreet in handling high-profile guests
  • Ability to multitask and stay calm under pressure
  • Good knowledge of MS Office and appointment scheduling systems
  • Fluency in English.

Skills

MS OfficeCommunication SkillsTime ManagementMultitaskingGuest RelationsRelationshipTimeGuest

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