Zonal Operations Manager

Role & responsibilities

• 1. Conduct comprehensive reconciliation of all physical files to ensure accuracy and completeness
• 2. Oversee the reconciliation process for all property papers, maintaining an error-free database.
• 3. Manage and ensure the timely presentation of batches, adhering to reconciliation standards.
• 4. Supervise the prompt upload of EMI batch status for accurate tracking and reporting. Oversee fee reconciliation processes, including log-in and administrative activities.
• 5. Ensure timely updating of all payments, from bank credits to system updates.
• 6. Implement strategies to eliminate open items in the bank exceeding 30 days.
• 7. Ensure the prompt release of customer disbursement payments within defined timelines. Verify and authorize correct payment releases for all disbursed cases
• 8. Meet benchmarks for SPDC reconciliation and National Automated Clearing House (NACH) registration.
• 9. Safeguard and reconcile bounce cheques, maintaining accurate physical custody records.
• 10. Strive for high audit ratings by maintaining adherence to operational standards and compliance.

Preferred candidate profile

• 1. Organisational Skills
• 2.Analytical Skills (Working as checker)
• 3.Maintaining Quality Standards (Following SOPs)
• 4. Technical Skills (Process & documentation knowledge)