Posted: 2 weeks ago
0-1 years
Hyderabad(Madhapur)
Operations Maintenance & Support
work from office
Full Time
Closes 25 Dec 2026
Posted: 2 weeks ago
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Job Description
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Job Description
Roles and Responsibilities
- Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns.
- Handle inbound/outbound calls with customers, addressing their issues promptly and professionally.
- Utilize problem-solving skills to troubleshoot technical problems and provide solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve daily targets and goals.
Desired Candidate Profile
- 0-1 year of experience in BPO/Call Centre environment (voice process).
- Any graduate degree (B.Tech/BE/BBA/BCA/BCom/BA) except Law.
- Excellent communication skills in English language.
- Ability to work on rotational shifts including night shifts.
Skills
ProcessCommunication SkillsVoice ProcessVoiceCustomer SupportBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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