Posted: 3 months ago
Posted: 3 months ago
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Job Description
Hiring for Customer Support Representative
- Responding to customer inquiries via phone, email, chat, or in person
- Providing accurate information about products and services
- Documenting customer interactions and maintaining detailed records
- Managing customer accounts, including updates and cancellations
- Collaborating with other departments to resolve complex issues
- Gathering and reporting customer feedback to improve products and services
- Processing orders, returns, and exchanges
- Troubleshooting and resolving customer issues, including technical problems
- Upselling or cross-selling additional products and services when appropriate
- Following up with customers to ensure satisfaction and resolution of their concerns
Venue details
- st Floor, 122 Optima , Puttappa Industrial Estate, Main Road, Whitefield, Mahadevapura, Bengaluru, Karnataka 560048
- Deepak
- 9916147136
- This job is provided by Shine.com
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