MIS & Data Analyst

EC-Council is the world's largest cyber security technical certification body. We operate in 170 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information security

professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

www.eccouncil.org

EC-Council University (ECCU) is an academic institution that operates under the parent company EC-Council, the largest professional training and certification body in Information Security. ECCU courseware and curriculum is nationally accredited by the Distance Education Accrediting Commission (DEAC).

https://www.eccu.edu/

ECCU is primarily focused on cyber security and offers both a Bachelors (BS) and a Master (MS) degree program. ECCU currently offers its courses on an E-Learning platform (Canvas) and therefore is 100% online. EC-Council University owned by the EC-Council Group. EC-Council coined the phrase Ethical Hacking in 2001 and is the world's largest Cybersecurity certification body, carrying accreditations by the US Department of Defense (DoD), ANSI, and more. Experience a rewarding career that allows you to influence education in various Cyber Security

Role Overview

We are looking for a data-driven MIS & Data Analytics professional responsible for managing, analyzing, auditing, and transforming business data into meaningful reports and actionable insights.

The role will work closely with the Marketing, Admissions, Student Affairs, Enrolment and Finance teams to ensure accurate MIS reporting, effective data management, process automation, and business forecasting. The individual will be responsible for developing dashboards, streamlining CRM data processes, and providing insights to support business planning and revenue targets.

Key Responsibilities

• Develop and maintain comprehensive MIS reports for Marketing, Admissions, Student Affairs and Enrolment functions.
• Consolidate, extract and analyze operational, financial, and business performance data from CRM and other business platforms.
• Prepare periodic MIS reports, management dashboards, and KPI reports to track business performance.
• Manage and analyze financial and revenue-related data, tracking actual performance against defined targets.
• Prepare future business and revenue target reports, including forecasting, projections, and variance analysis.
• Ensure data accuracy, consistency, completeness, and integrity through regular data auditing, validation, and reconciliation.
• Manage CRM data, including data extraction, population, cleansing, transformation, and reporting.
• Develop and streamline ETL (Extract, Transform and Load) processes to ensure seamless data flow across different systems.
• Develop interactive dashboards using Microsoft Power BI and leverage Advanced MS Excel for data analysis, reporting and automation.
• Identify and implement automation opportunities to streamline repetitive reporting activities and improve operational efficiency.
• Analyze business trends, performance gaps, and historical data to develop forecasting models and provide actionable business insights.
• Support management in strategic and operational planning through accurate reporting, revenue analysis, and data-driven recommendations
• Data Collection & Consolidation: Gather data from departments like sales, HR, finance, and operations into centralized systems.
• Report Generation: Prepare daily, weekly, monthly, and ad-hoc MIS reports covering key performance indicators (KPIs).
• Data Cleaning & Validation: Verify data accuracy, remove duplicates, and ensure database integrity.
• Dashboards & Visualizations: Build interactive visual reports and dashboards using business intelligence tools.
• Process Automation: Automate repetitive reporting workflows and spreadsheets to save time and reduce human error.
• System Maintenance & Support: Monitor IT system performance, manage database backups, and troubleshoot user or system issues.
• Compliance & Security: Protect sensitive company data, enforce access controls, and perform regular security audits.

Required Skills & Competencies

• Strong knowledge of MIS reporting and business analytics.
• Advanced proficiency in Microsoft Excel, including Pivot Tables, Lookups, Power Query, and data modelling.
• Hands-on experience with Microsoft Power BI and dashboard development.
• Understanding CRM management and data extraction processes.
• Knowledge of ETL (Extract, Transform, and Load) processes.
• Experience in data auditing, validation, and reconciliation.
• Understanding financial reporting, revenue analysis, and forecasting.
• Exposure automation tools and process improvement initiatives.
• Strong analytical, problem-solving, and data interpretation skills.
• Excellent attention to detail and ability to work with large datasets.
• Strong vendor management, stakeholder coordination and cross-functional collaboration skills.
• Ability to troubleshoot operational and technical issues and drive them towards resolution.
• Strong ownership, accountability and problem-solving capabilities.
• Ability to support and guide team members in day-to-day operations.
• Experience coordinating with external vendors, IT teams and business stakeholders.
• Strong follow-up, escalation management and prioritisation skills.

Additional Information:

EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at ecchr@eccouncil.org and let us know how we can assist.

To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work.If, as part of the recruitment process, you are required to complete or submit any form of work, project, case study, or assignment, please note that such material will be considered the exclusive property of EC-Council. By submitting such work, you acknowledge that EC-Council retains all rights, title, and interest in the submitted content, including any intellectual property contained therein.

Candidates further waive any intellectual property or moral rights in such submissions, confirm that the work is original and free of third-party infringement, and acknowledge that it is provided solely for evaluation purposes, with no ownership or other rights retained. Our Privacy Policy outlines how we collect, use, store, and protect your personal data during the recruitment process. This may include information such as your name, contact details, employment history, qualifications, and any other details you provide as part of your application. All data is handled in compliance with applicable data protection and privacy regulations. Please review our policy here: EC-Council Privacy Policy- User & company | Data Protection. Submission of your application will be considered as your acceptance of the terms stated above.