Front Office Executive

Roles and Responsibilities :

• Greet guests upon arrival, check-in, and handle any issues or concerns during their stay.
• Manage front desk operations, including handling phone calls, emails, and messages.
• Provide exceptional customer service to ensure a smooth and enjoyable experience for guests.
• Maintain accurate records of guest interactions and transactions.

Job Requirements :

• 1-5 years of experience in hospitality industry with focus on front office operations.
• Strong communication skills with ability to work effectively with diverse personalities.
• Proficiency in using computer systems and software applications related to hotel management.