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Job Description
We are looking for a strategic and execution-focused Product Manager to own and lead the development of our B2B Partner Portal. This portal will serve as the central hub for onboarding, engagement, performance tracking, and support for our distribution/channel/affiliate partners. The ideal candidate will have experience in building self-service platforms for B2B users and a strong understanding of business workflows and partner lifecycle management.
Responsibilities:
Product Ownership & Strategy (30%):
- Define and drive the product roadmap for the Partner Portal aligned with business and channel partner goals.
- Gather and prioritize product requirements by working closely with sales, partnerships, operations, and external partners.
- Develop a deep understanding of partner needs, pain points, and workflows to inform product decisions.
Execution & Delivery (40%):
- Lead cross-functional teams (engineering, design, QA) to deliver scalable, high-performance portal features such as onboarding, reporting dashboards, payout tracking, and communication modules.
- Own and manage the product backlog; write clear PRDs, user stories, and acceptance criteria.
- Track and drive adoption, usage, and performance metrics post-launch.
Stakeholder & Partner Collaboration (20%):
- Act as the voice of the partner internally, ensuring their needs are reflected in the platform.
- Collaborate with marketing, support, and training teams to improve partner enablement and engagement.
- Support internal teams in go-to-market strategies, partner communications, and feedback loops.
Continuous Improvement & Insights (10%):
- Use data (quantitative + qualitative) to iterate and improve the portal continuously.
- Stay updated on competitor offerings and partner portal best practices.
Requirements:
- 5-8 years of total experience with at least 3+ years in product management, preferably in B2B SaaS or fintech.
- Proven track record of building and scaling partner/affiliate/agent platforms or enterprise self-serve portals.
- Strong understanding of API-based integrations, CRM systems, and reporting tools.
- Comfortable working with data dashboards (e. g., Mixpanel, GA, Looker) and writing clear BRDs/PRDs.
- Excellent stakeholder management and communication skills.
- User-centric mindset with the ability to balance partner experience with business goals.
Preferred Qualifications:
- Experience with channel sales, partner lifecycle management, or onboarding journeys.
- Exposure to low-code/no-code tools or internal admin platforms.
- MBA or equivalent from a reputed institution is a plus but not mandatory.
Skills
IT Product ManagementOnline Product ManagementSaaSIT Jobs In BFSIProduct ManagementEngagementUser StoriesProduct ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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