Human Resources Generalist

• Department: HR
• Reports to: Head of Operations
• Location: Calicut, Kerala, India (On-site)
• Type: Full-time
• About Eduzone Group

For nearly two decades, Eduzone Group has been opening doors to quality, affordable education for ambitious students worldwide. What began in China in 2007 has grown into a global network spanning 9+ countries, with more than 2,000 students placed and 30+ university partnerships built along the way.

From university partnerships and student recruitment to academic pathways and off-campus program delivery, we guide students through every step of their journey, from choosing the right course and securing scholarships to visa processing, arrival, and settling in on campus.

• As we continue to grow, were building the team and systems to match our ambition.
• The Role
• Were hiring an HR Generalist to build and lead the people function as Eduzone scales.

The role will own recruitment across our growing organization while establishing the HR systems, processes, and practices that support employees throughout their lifecycle, from hiring and onboarding to performance, development, and retention.

This is a hands-on role for someone who can operate independently, build structure where it doesnt yet exist, and use HR data and technology to help leadership make better workforce decisions.

• Key Responsibilities
• Talent Acquisition & Recruitment
• * Own end-to-end recruitment for open roles, including sourcing, screening, interview coordination, reference checks, and offer management
• * Work with the Head of Operations and department heads to translate role requirements into clear job descriptions, interview processes, and scorecards
• * Build and maintain a repeatable hiring pipeline for ongoing recruitment needs
• * Develop effective sourcing strategies across relevant channels and talent pools
• * Track recruitment metrics and continuously improve hiring effectiveness
• * Maintain a strong candidate experience throughout the recruitment process
• People Operations & Onboarding
• * Design and manage the employee lifecycle covering recruitment, onboarding, probation, performance reviews, transfers, and exits
• * Design and run structured 30 -60 -90 day onboarding plans for new hires
• * Establish and maintain HR policies, processes, documentation, and employee records
• * Continuously identify opportunities to simplify, standardize, and improve HR processes
• * Assist in evaluating and implementing HRIS, ATS, attendance, payroll, and other HR technology as needed
• Workforce Planning & People Analytics
• * Maintain the organizational structure and headcount plan across departments
• * Work with department heads to identify current and future workforce requirements
• * Track headcount, hiring pipeline, attrition, attendance, leave, and other key workforce metrics
• * Build regular HR reports and dashboards to give leadership visibility into workforce trends and people-related costs
• * Use workforce data to identify gaps, bottlenecks, retention risks, and opportunities for improvement
• * Support management in making data-informed decisions around hiring, team structure, and workforce capacity
• Employee Relations, Payroll & Compliance
• * Act as the primary point of contact for employee concerns, grievances, and people-related matters
• * Handle employee relations issues fairly, consistently, and confidentially
• * Coordinate monthly payroll inputs including attendance, leave, incentives, deductions, and employee changes, working closely with Finance to process payroll
• * Maintain working knowledge of applicable employment and labour laws, and flag compliance considerations to leadership and Finance as needed
• * Develop and maintain HR policies covering areas such as attendance, leave, conduct, grievance handling, and employee separation
• Performance, Development & Engagement
• * Design and implement a structured performance management framework covering goal setting, probation reviews, regular feedback, performance reviews, and improvement plans
• * Work with department heads to establish clear roles, responsibilities, KPIs, and performance expectations
• * Identify training and development needs across teams and support relevant initiatives
• * Develop practical employee engagement and retention initiatives based on employee feedback and workforce insights
• Requirements
• * Bachelors degree in Human Resources, Business Administration, Psychology, or a related field required; Masters degree preferred
• * 2+ years of experience in HR, recruitment, talent acquisition, or people operations, with demonstrated ownership of end-to-end HR processes
• * Experience working in a growing small or mid-size organization is strongly preferred
• * Proven ability to independently manage recruitment and core HR operations with minimal supervision
• * Strong understanding of employee lifecycle processes and HR policies, with working knowledge of applicable employment and labour laws
• * Comfortable building processes and systems from the ground up rather than simply maintaining existing ones
• * Strong analytical and organizational skills, with the ability to work with HR data, reports, spreadsheets, and dashboards
• * Comfortable working with HRIS, ATS, attendance, payroll, and other HR technology
• * Strong communication and interpersonal skills in English and Malayalam
• * Based in or willing to relocate to Calicut, Kerala
• Nice to Have
• * Experience hiring for sales, admissions, education, or other target-driven roles
• * Experience in the education, international education, or student services sector
• * Experience building HR dashboards, reports, or people analytics
• * HR certification such as SHRM-CP, PHR, or equivalent
• * Experience working in a startup or rapidly growing organization
• * Experience helping a company professionalize and scale its people processes
• What Were Looking For
• Were looking for someone who is:
• * Hands-on: Willing to execute personally while the team is growing
• * A builder: Can create practical processes and systems from scratch
• * Business-minded: Understands how people decisions affect growth, productivity, and organizational performance
• * Data-oriented: Comfortable using data to identify problems and support decisions
• * Highly organized: Can bring structure to a fast-moving, multi-department environment
• * People-focused: Builds trust while maintaining fairness, professionalism, and confidentiality
• * Independent: Can identify what needs to be done and move it forward without waiting for detailed instructions
• Ultimately, we need someone who can help Eduzone build a professional, scalable people function rather than simply administer an existing one.