Order To Cash (O2C) & Dispute Management Specialist

Department Icon Accounting & Finance
Posted: 1 year ago
3-7 years
All India
Accounting & Finance
Work from Office
Full Time

Posted: 1 year ago
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Job Description

    Role Overview:

    You will be responsible for managing order to cash processes, handling and resolving disputes effectively, and maintaining familiarity with various systems in a remote position. Your technical proficiency in tools like MS Excel and MS PowerPoint will be crucial for this role. Additionally, you should possess excellent problem-solving abilities, strong dispute resolution skills, and robust data analysis capabilities.

    Key Responsibilities:

    • Strong background in order to cash processes
    • Proven experience in handling and resolving disputes effectively
    • Basic understanding of cash application and analysis
    • Proficiency in using dispute tracking systems such as Salesforce and PeopleSoft
    • Working experience in SAP and Oracle will be preferred
    • Advanced skills in MS Excel and MS PowerPoint
    • Excellent problem-solving abilities
    • Strong dispute resolution skills
    • Robust data analysis capabilities
    • Good communication skills
    • Ability to work independently as a self-starter
    • Client facing role and managing customer relationships

    Qualifications Required:

    • Expertise in order to cash processes
    • Proven experience in dispute management
    • Familiarity with systems like Salesforce, PeopleSoft, SAP, and Oracle
    • Advanced skills in MS Excel and MS PowerPoint
    • Excellent problem-solving abilities
    • Strong dispute resolution skills
    • Robust data analysis capabilities
    • Good communication skills
    • Ability to work independently as a self-starter

    - Client facing experience and customer relationship management skills,

Skills

ManagementGood To HaveCore CompetenciesFamiliarity With SystemsTechnical ProficiencyDispute ManagementOrder To Cash Expertise

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