Telecalling Executive

Job Title: Telecalling Executive

Job Type: Full-time

Location: Ahmedabad, Gujarat (Hybrid)

Solvix Technologies Pvt. Ltd.: Pioneering Solutions, Together!

Solvix Technologies Pvt. Ltd. provides end-to-end digital marketing, branding, and technology solutions that help businesses generate more leads, improve customer engagement, and accelerate growth. From performance marketing and SEO to custom software development and branding, we deliver measurable business outcomes for businesses across multiple industries.

Our expertise spans digital marketing, website and mobile application development, branding, performance marketing, SEO, AI-driven marketing, and custom software solutions that help organizations achieve sustainable growth.

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We are looking for a confident, persuasive, and customer-focused Telecalling Executive to support lead generation and business development activities for Solvix Technologies Pvt. Ltd.

The ideal candidate will be responsible for making outbound calls, qualifying prospects, scheduling meetings for the sales team, maintaining accurate CRM records, and ensuring timely follow-ups to maximize business opportunities. This role requires excellent communication skills, professionalism, and the ability to build rapport with potential customers over the phone.

Key Responsibilities:

• Conduct outbound calls to generate qualified leads for Solvix Technologies Pvt. Ltd.s services.
• Contact prospective customers from provided databases as well as self-generated lead sources.
• Introduce Solvixs digital marketing, branding, web development, mobile app development, and software solutions to prospective clients.
• Understand customer requirements, qualify prospects, and identify potential business opportunities.
• Schedule appointments, consultations, and meetings for the business development team.
• Perform regular follow-ups with prospects to nurture leads and maximize conversion opportunities.
• Maintain accurate records of calls, customer interactions, and lead status in CRM systems.
• Achieve daily, weekly, and monthly call, lead generation, and appointment targets.
• Handle customer inquiries professionally and route technical or sales-specific queries to the appropriate team.
• Coordinate with the sales and marketing teams to improve lead quality and campaign effectiveness.
• Prepare daily and weekly reports on call activities, lead status, and conversion progress.
• Continuously improve calling scripts, objection-handling techniques, and customer engagement strategies.

Requirements:

• Bachelors degree in any discipline.
• 1–3 years of experience in telecalling, telesales, lead generation, customer support, or inside sales.
• Excellent verbal communication skills in English, Hindi, and Gujarati.
• Strong persuasion, negotiation, and relationship-building abilities.
• Comfortable handling high outbound call volumes and working toward performance targets.
• Good listening skills with the ability to identify customer needs and qualify leads effectively.
• Basic computer proficiency and experience using CRM software such as Odoo, Zoho, HubSpot, or similar tools.
• Ability to multitask, maintain accurate records, and work collaboratively with internal teams.
• Experience in digital marketing, IT services, B2B sales, or technology solutions will be an added advantage.

Employee Benefits & Perks:

• Flexible Scheduling: Balance your work around lifes commitments.
• Paid Time Off: Recharge and relax with our paid leave policy.
• Paid Sick Leaves: Your health comes first; recover with our paid sick leave policy.
• Remote Work Opportunities: Enjoy the flexibility of working from your chosen environment.

We appreciate your interest in this opportunity and look forward to hearing from you. For more information about our company, visit our website at http://www.solvixtechnologies.com.