Senior Manager/General Manager - HR Operations

Key Responsibilities:

• Manage complete employee lifecycle from onboarding to separation.
• Oversee monthly payroll processing, full & final settlements, and employee benefits administration.
• Ensure compliance with PF, ESI, Gratuity, Bonus, CLRA, Labour Laws, and other statutory requirements.
• Develop and implement HR policies, SOPs, and process improvements.
• Handle employee relations, grievance management, and disciplinary matters.
• Drive performance management processes including KRAs, KPIs, and annual appraisal cycles.
• Maintain HRIS, employee records, and HR documentation.
• Prepare HR MIS, dashboards, analytics, and management reports.
• Coordinate internal, external, statutory, and labor audits.
• Partner with business leaders to support workforce planning and organizational effectiveness.
• Lead HR automation and digital transformation initiatives, as HR Operations Managers are commonly responsible for HR systems, payroll, compliance, reporting, process standardization, and operational excellence.

Desired Candidate Profile:

• MBA/MSW in HR from a recognized institute.
• 10-15 years of experience in HR Operations, Payroll, Compliance, and Employee Relations.
• Strong knowledge of Indian labor laws and statutory compliance.
• Hands-on experience in payroll management and HRMS/ERP systems.
• Excellent analytical, leadership, stakeholder management, and communication skills.
• Experience in manufacturing, logistics, retail, IT, FMCG, Staffing, Facility Management or multi-location operations will be preferred.