IT Support Engineer - Network Administrator, LAN WAN, Firewall

About the Role

This IT Support Engineer position is a fantastic fit for individuals who have a knack for solving technical issues and are eager to provide exceptional support to users. You will play a crucial role in maintaining and enhancing our IT infrastructure, ensuring that everything runs smoothly.

What You'll Do

• Provide comprehensive technical support for hardware and software issues encountered by end-users.
• Monitor, maintain, and optimize network performance across LAN and WAN environments.
• Configure routers and firewalls to bolster network security and efficiency.
• Troubleshoot networking issues swiftly to minimize downtime.
• Manage switches, ensuring seamless connectivity throughout the organization.
• Perform data backups regularly to safeguard information integrity.
• Assist in deploying new applications and providing necessary application support to users.
• Carry out desktop administration tasks, ensuring user devices are functioning optimally.

What We're Looking For

• Experience as an IT Support Engineer or similar role with hands-on knowledge of technical support processes.
• Familiarity with networking concepts, including LAN/WAN technologies.
• Proficient in configuring and managing firewalls and routers.
• Strong troubleshooting abilities to quickly resolve network-related issues.
• Knowledge of switches and data backup methods is essential.
• Excellent problem-solving skills paired with a customer-oriented approach.

Ready to take your IT support career to the next level We invite you to apply today!