Sales Executive

Role & responsibilities

• Job Title: Audio Solutions Sales SpecialistDepartment: Retail Sales & DesignReports To: Sales BDM
• Job Summary
• We are seeking a passion-driven, high-energy Audio Solutions Sales Specialist to join our retail team. In this
• role, you will move far beyond traditional transactional retail. You will practice true solution-based selling,
• transforming how our clients experience sound in their homes, businesses, and personal spaces. Rather than
• just selling standalone components, you will act as a consultative audio designeruncovering customer needs,
• conducting live acoustic demonstrations, and engineering bespoke ecosystem packages (combining premium
• hi-fi audio, multi-room streaming, smart home automation, and professional integration services).
• If you are an audiophile with a talent for converting complex technical specifications into breathtaking sensory
• experiences, this role is designed for you.
• Key Responsibilities
• Consultative Solution Selling: Conduct detailed needs-analyses with walk-in clients, architects, and
• designers to map out custom acoustic solutions tailored to their budget, aesthetics, and structural layout.
• Immersive Product Demonstrations: Curate emotional, high-impact listening experiences in our
• showroom, masterfully demonstrating the nuances of premium headphones, home theatre systems,
• active/passive speakers, and turntable setups.
• Ecosystem Engineering: Design and pitch complete, integrated solutions rather than single products
• bundling amplifiers, DACs, cabling, power conditioning, acoustic treatments, and professional installation
• packages.
• Relationship & Pipeline Management: Proactively follow up with prospective clients, manage custom
• design quotes, and maintain a client pipeline within the CRM to foster long-term loyalty and repeat
• business.
• Cross-Functional Collaboration: Partner directly with our internal custom installation and technical
• service teams to ensure seamless delivery and calibration of complex audio setups.
• Merchandising & Inventory Integrity: Maintain pristine, fully operational high-fidelity demo rooms,
• ensuring all equipment is perfectly calibrated and firmware is up to date.
• Continuous Product Mastery: Stay at the absolute forefront of industry trends, wireless streaming
• protocols (e.g., Roon, Sonos, BluOS), spatial audio technologies, and new high-end audio releases.

Preferred candidate profile

• Experience: Minimum 24 years of high-end retail sales, consumer electronics, or B2C technology sales
• experience, with a proven track record of consultative or solution-based selling.
• Audio Expertise: Deep, practical knowledge of audio concepts (e.g., impedance matching, room acoustics,
• digital-to-analog conversion, component synergy, and home theater calibration).
• Communication Power: Elite interpersonal skills with the ability to translate complex technical jargon
• (frequencies, watts, codecs) into simple, value-driven benefits that resonate with casual listeners.
• Sales Drive: A target-driven mindset focused on maximizing average order value (AOV) through logical
• upselling and service attachment, without sacrificing customer trust.
• Technical Agility: Familiarity with modern retail CRM systems, point-of-sale (POS) software, and smart
• home eco-systems (Apple Home, Google Home, Alexa).
• Flexibility: Availability to work dynamic retail hours, including weekends and premium store events.