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Job Description
Role & responsibilities
- Provide telecom support to domestic customers via inbound calls
- Assist customers with billing inquiries, plan changes, upgrades, and basic troubleshooting
- Ensure first call resolution and maintain high customer satisfaction (CSAT
Preferred candidate profile
- Good Hindi and English communication skills
- 6 months to 4 years of experience in Domestic BPO (Telecom preferred)
- Good understanding of telecom products and customer service handling
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- Strong problem-solving and conflict-resolution skills
HR SHIVANGI - 9211084041
NEX-ELEVATE RECRUITMENT
Skills
Non Voice ProcessChat SupportDomestic ProcessVoiceVoice ProcessChatDomesticNon VoiceCustomer SatisfactionCustomer ServiceBpoIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
24 Apr 26, 05:47 PM IST
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