Non-Voice & Voice || Chat-Voice || UPTO - 21k

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 2 months ago
1-3 years
Gurugram(Sector 18)
work from office

Posted: 2 months ago
|
Applicants: 85+
Job Description
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Job Description

Role & responsibilities

  • Provide telecom support to domestic customers via inbound calls
  • Assist customers with billing inquiries, plan changes, upgrades, and basic troubleshooting
  • Ensure first call resolution and maintain high customer satisfaction (CSAT

Preferred candidate profile

  • Good Hindi and English communication skills
  • 6 months to 4 years of experience in Domestic BPO (Telecom preferred)
  • Good understanding of telecom products and customer service handling

    Looking to get Placed? Try our Placement Guarantee Plan

  • Strong problem-solving and conflict-resolution skills

HR SHIVANGI - 9211084041

NEX-ELEVATE RECRUITMENT


Skills

Non Voice ProcessChat SupportDomestic ProcessVoiceVoice ProcessChatDomesticNon VoiceCustomer SatisfactionCustomer ServiceBpo

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About Company

Elevate Recruitment specialises in sourcing exceptional talent for a wide range of industries across New Zealand. We provide a tailored approach to recruitment, taking the time to understand our clients' unique needs and culture. Our team of experienced consultants are experts in their respective fields, and are passionate about connecting top talent with the right opportunities. Whether you are looking for your next career move or need help finding the perfect candidate, Elevate Recruitment is here to help. Our team works across a variety of industries and sectors, including: - Accounting & Finance - Construction & Engineering - Customer Service - Healthcare - Human Resources - Information Technology - Manufacturing & Operations - Sales & Marketing - Supply Chain & Logistics
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Important dates & deadlines?

Application Deadline

24 Apr 26, 05:47 PM IST

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Non-Voice & Voice || Chat-Voice || UPTO - 21k

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