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Job Description
Job Responsibilities:
- Provide telecom support to US customers via inbound calls
- Assist with billing, plan changes, upgrades, and basic troubleshooting
- Ensure first call resolution and high customer satisfaction (CSAT)
Preferred Candidate Profile:
- Excellent English communication skills (US accent preferred)
- 6 months to 4 years of experience in International BPO (US telecom preferred)
- Good understanding of telecom products and customer handling
- Strong problem-solving skills
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Skills
US ProcessFluent EnglishWritten CommunicationTelecomTime ManagementTechnical SkillsEmpathyCustomer HandlingCustomer SatisfactionCustomer HandlingBpoCustomer SupportIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
24 Apr 26, 05:47 PM IST
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