US - Customer Support || Blended || Upto 35k

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 2 months ago
1-4 years
Noida
work from office

Posted: 2 months ago
|
Applicants: 85+
Job Description
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Job Description

Job Responsibilities:

  • Provide telecom support to US customers via inbound calls
  • Assist with billing, plan changes, upgrades, and basic troubleshooting
  • Ensure first call resolution and high customer satisfaction (CSAT)

Preferred Candidate Profile:

    Looking to get Placed? Try our Placement Guarantee Plan

  • Excellent English communication skills (US accent preferred)
  • 6 months to 4 years of experience in International BPO (US telecom preferred)
  • Good understanding of telecom products and customer handling
  • Strong problem-solving skills

Skills

US ProcessFluent EnglishWritten CommunicationTelecomTime ManagementTechnical SkillsEmpathyCustomer HandlingCustomer SatisfactionCustomer HandlingBpoCustomer Support

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About Company

Elevate Recruitment specialises in sourcing exceptional talent for a wide range of industries across New Zealand. We provide a tailored approach to recruitment, taking the time to understand our clients' unique needs and culture. Our team of experienced consultants are experts in their respective fields, and are passionate about connecting top talent with the right opportunities. Whether you are looking for your next career move or need help finding the perfect candidate, Elevate Recruitment is here to help. Our team works across a variety of industries and sectors, including: - Accounting & Finance - Construction & Engineering - Customer Service - Healthcare - Human Resources - Information Technology - Manufacturing & Operations - Sales & Marketing - Supply Chain & Logistics
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Important dates & deadlines?

Application Deadline

24 Apr 26, 05:47 PM IST

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US - Customer Support || Blended || Upto 35k

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