Digital Pre-Sales & Delivery Integration Engineer

This is a role for someone who can sit in the middle of a deal and a delivery and make both run smoother.

You'll be the integration specialist brought in when the customer environment is complex, the interfaces aren't obvious, and everyone needs a clear plan: what connects to what, how, when, and what could break.

You'll support pursuits (bids/tenders) and then stay close through program delivery, making sure the solution that was sold is actually deliverable, supportable, and properly documented in critical infrastructure environments.

The role has 3 main facets, pre-sales, delivery / project management and post implementation support.

Pre-sales (bids, tenders, pursuits)

• Be the technical point of contact for integration questions during pursuits
• Join customer workshops/discovery sessions and pull out the real requirements (not the vague ones)
• Turn those requirements into high-level integration architecture, diagrams, and a clear scope narrative
• Call out assumptions, dependencies, exclusions, and risks early so nothing surprises the project later
• Check third-party platforms/interfaces and confirm what's realistic vs what's wishful thinking
• Support tender submissions with the right technical content: drawings, scope statements, implementation approach

Delivery / programs support

• Help programs lock down scope and implementation documentation for digital solutions
• Produce clear diagrams that show integration points (so delivery teams aren't guessing)
• Support technical conversations with customers during design and delivery
• Coordinate with third parties when extra software/hardware is required for a turnkey outcome
• Support tickets tied to solutions and contribute to cyber/security documentation
• Work with engineering/R&D when integration issues need product fixes or enhancements
• Peer review network drawings, architecture, and plans to keep quality high

Feedback / Support

• Keep an eye on deployed solutions: what's working, what's not, what's changed
• Feed customer and regulatory requirements back into product teams
• Build relationships with customers, stakeholders, and third-party suppliers/integrators
• Support market research and evaluation of new technologies that strengthen the solution set

Background we need (important)

• You must come from a vendor or consultancy background. This role needs someone used to shaping solutions with customers, supporting pursuits, and then backing delivery (not someone who's only worked internally in one enterprise environment).
• Strong experience in solution design / integration architecture (high-level is fine, but it must be credible and structured)
• Comfortable being customer-facing: workshops, discovery, stakeholder management, influencing without authority
• Solid grounding in IT/network fundamentals and interfaces (e.g., TCP/IP, UDP, HTTP)
• You document properly: diagrams, scope statements, implementation plans, not it's in my head

Systems integrator experience is a plus (secondary). Useful, but not the main requirement.

Nice to have

• Security operations exposure and comfort contributing to security/privacy documentation
• Visio / AutoCAD (or similar), strong MS Office skills
• SAP familiarity
• Project delivery experience across cross-functional teams

• If you want to work in cutting edge solutions on long term projects eMagine would be keen to hear from you.
• Location: Dubai, UAE
• Client: Confidential (represented by eMagine Solutions)

Keywords Digital Pre-Sales Engineer, Integration Engineer, Solutions Engineer, Solution Architecture, Systems Integration, Bid Support, Tenders, Technical Discovery, Network Architecture, TCP/IP, UDP, HTTP, Interface Requirements, Implementation Planning, Critical Infrastructure, Cyber Security Documentation, Visio, AutoCAD, Stakeholder Management, Vendor Background, Consultancy Background, Dubai, UAE