Front Office Executive

Key Responsibilities

• Greet and welcome visitors in a warm, professional, and courteous manner
• Handle front desk operations including calls, inquiries, and appointments
• Manage incoming and outgoing calls and redirect them appropriately
• Maintain visitor logs and issue visitor passes
• Assist with basic administrative and coordination tasks
• Ensure the reception area is clean, organized, and presentable at all times
• Handle customer queries efficiently and escalate when required
• Coordinate with internal departments to ensure smooth communication

Required Skills & Competencies

• Excellent verbal and written communication skills
• Strong hospitality and customer service orientation
• Polite, confident, and professional demeanor
• Good interpersonal and organizational skills
• Basic computer knowledge (MS Office, email handling)
• Ability to multitask and handle pressure gracefully