Customer Support Representative In Jaipur

We are looking for a confident and customer-focused Calls & Customer Support Representative with good English communication skills. The candidate will be responsible for handling customer queries, making and receiving calls, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities

• Handle incoming and outgoing customer calls professionally
• Communicate with customers in English and understand their queries
• Provide accurate information about the companys products and services
• Resolve customer issues and queries in a polite and timely manner
• Follow up with customers whenever required
• Maintain proper records of customer interactions and call details
• Ensure customer satisfaction through effective communication and support
• Coordinate with the internal team to resolve customer concerns

• Hands-On Experience – Get real-world training while working on live client projects for growing brands
• Portfolio Development – Contribute to actual client work, reports, and operational processes that add value to your professional profile
• Professional Mentorship – Learn directly from experienced managers and client servicing professionals
• Friendly Work Culture – Work with supportive managers and a collaborative team that values learning, discipline, and growth
• Beautiful Office Infrastructure – Experience one of the most aesthetically pleasing and well-designed offices in Jaipur
• Gaming Zone – Unwind and recharge in our dedicated gaming area
• In-House Library – Access a curated collection of books for learning, motivation, and leisure reading
• Growth-Oriented Learning – Gain real-time exposure to client operations, coordination, reporting, and project execution
• Access to Premium Tools – Learn and explore CRM tools, project management platforms, AI tools, and automation systems as part of your day-to-day work
• Fun Fridays & Celebrations – Regular team-building activities, themed days, and festival celebrations to keep the workplace engaging
• Green Workplace – A fresh and calming atmosphere with plants and open spaces that boost productivity and peace
• Placement Opportunity – Perform well during your internship and you could earn a full-time placement opportunity

About Company: EMIAC Technologies is a leading content marketing agency with over 8 years of industry expertise. We specialize in two core services: Content writing and guest posting + press releases. With a team of 100+, we deliver top-notch content that resonates with diverse audiences across the globe. From SEO-optimized blog posts to compelling web copy and engaging press releases, we help businesses build strong digital footprints.