Key Account Manager

Company Description

Encore Heavy Machinery Pvt Ltd is a trusted construction equipment dealer in Karnataka, representing globally recognized brands such as Volvo Construction Equipment, Ajax Engineering, Sandvik Crushing & Screening, and Ammann India. We specialize in delivering high-quality machinery for infrastructure, mining, and construction projects across Karnataka. Known for our commitment to customer success, we offer exceptional after-sales support, spare parts availability, and technical expertise. Our mission is to empower projects with equipment that enhances performance, productivity, and profitability.

Role Description

This is a full-time on-site role for a Key Account Manager, based out Bangalore, Karnataka. The Key Account Manager will oversee client relationships, manage key accounts, and develop business strategies to drive customer satisfaction and company growth. Responsibilities include creating business plans, analysing customer needs, maintaining effective communication, and ensuring seamless coordination between clients and internal teams to deliver outstanding service.

Qualifications

• Proven skills in Key Account Management and Account Management
• Strong Business Planning capabilities
• Exceptional Customer Service experience
• Demonstrated Analytical Skills and problem-solving abilities
• Experience and understanding of managing customer relationships in construction, mining, or infrastructure sectors is a plus
• Excellent communication and interpersonal skills
• Bachelors degree in Business, Engineering, or a related field is preferred
• Ability to work collaboratively within a team and adapt to a fast-paced environment