Credit Controller

Roles & Responsibilities

• Monitor and manage the credit control processes, ensuring adherence to company policies and procedures.
• Evaluate and assess the creditworthiness of new and existing customers through financial analysis, credit checks and payment history review.
• Set appropriate credit limits for customers based on risk assessment and maintain accurate credit files and records.
• Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
• Engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes.
• Develop and implement strategies to minimise late or non-payment by customers, including initiating collection actions and negotiating payment plans.
• Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities.
• Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
• Maintain strong relationships with customers, provide excellent customer service and addressing their queries or concerns related to credit matters.

• Bachelors degree in finance, accounting, or a related field.
• 3+ years of experience in managing credit and accounts receivables or in a similar credit management role.
• Strong knowledge of credit control principles, practices and regulations in India.
• Familiarity with Indian banking and credit regulations and customer segmentation.
• Proficiency in using financial software and credit management tools.
• Excellent analytical skills with the ability to evaluate financial information, perform risk assessments and make informed credit decisions.
• Knowledge of Microsoft Office Suite, Indian accounting software and databases.
• Ability to implement accounting principles and practices effectively.
• Exceptional attention to detail and accuracy in data entry and documentation.
• Outstanding communication and negotiation skills, with the ability to build rapport and effectively resolve conflicts.

• Medical Insurance (Family Coverage Spouse and Child)
• Personal Accident Policy cover (for self)
• Leave entitlement - Annual leave - 29 days, Sick leave - 7 days per annum.
• 5 days working week.
• 4 Public Holidays
• PF & Gratuity will be paid as per company policy
• Laptop for official use

Kindly mention your current location, current CTC, expected CTC and notice period in your CV.