Key Account Executive - Horeca Division

Company Description

W.J. Towell & Co, UAE, established in 1972, is a leading FMCG distribution company in the United Arab Emirates, managing an extensive portfolio with renowned international brands and trademarks. Enhance UAE, part of Enhance Operating Companies and the W.J. Towell Group, operates across the GCC with a team of skilled professionals covering all trade channels. The company provides state-of-the-art logistics facilities and KPI-based monitoring to ensure superior results for business partners. Enhance UAE distributes major brands like Afia, Napco, Foster Clark's, Al Rifai, and more, along with its own Diamond Brand of food products, widely available across the Lower Gulf. At Enhance UAE, the focus is on serving premium-quality products to our consumers.

Role Description

This is a full-time on-site role located Dubai, United Arab Emirates, for a Key Account Executive in the Horeca Division. The Key Account Executive will manage key client accounts in the Horeca (Hotel/Restaurant/Caf) sector, ensure the achievement of sales targets, foster strong relationships with clients, and provide tailored solutions for their business needs. Responsibilities include:

• Ensure monthly targets are achieved for self through volume sales and increasing customer base in the HORECA sector.
• Efficient negotiation with suppliers on credit, discounts, FOC goods etc. to obtain greater profit margin
• Timely and efficient delivery of samples and final order to the customer on date of commitment.
• Efficiently address customer grievances without delays. Aim at achieving zero complaints.
• Maintain, monitor, and regularly evaluate pricing and contracts with customers so as to provide products and services that meet standards of quality, timeliness and cost.
• Report competitor activities to the Business Head
• Weekly submission of reports (to monitor success and effectiveness
• Ensure complete understanding of the features and benefits of the product range, market for sourcing products, government quality standards, packaging requirements etc.
• Promote awareness of brand image internally and externally.
• Regular collaboration with the sales team and reporting on metrics will also be required.

Qualifications

• Graduate in any field
• Knowledge of the FMCG and Horeca (Hotel/Restaurant/Caf) sectors
• UAE Driving license
• Account Management, Negotiation, and Relationship-Building skills
• Strong Sales, Business Development, and Market Analysis abilities
• Effective Communication and Presentation skills
• Proficient in crafting strategies to achieve sales and growth objectives
• Experience in managing key accounts and client engagement to foster long-term partnerships
• Proven ability to meet sales targets and deliver measurable results
• Bachelor's degree in Business, Marketing, or a related field preferred
• Proficiency in MS Office applications and CRM tools
• Ability to thrive in a fast-paced, dynamic environment