International Voice Process Associate

Department Icon Operations Maintenance & Support
Posted: 8 months ago
0-2 years
Chennai
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description
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Job Description

Key Responsibilities
  • Handle inbound and outbound international calls professionally.

  • Understand customer queries and provide accurate resolutions.

  • Maintain high levels of customer satisfaction and service quality.

  • Document call details and update systems accurately.

  • Adhere to process compliance, shift schedules, and performance targets.

Desired Skills & Requirements
  • Excellent verbal communication skills in English with a neutral accent.

  • Basic computer knowledge and typing skills.

  • Willingness to work in night shifts (US process).

  • Positive attitude, adaptability, and eagerness to learn.

  • Freshers are welcome; up to 2 years of international voice experience will be an added advantage.

Skills

FresherCustomer SupportCustomer ServiceDomestic Voice ProcessExcellent Communication SkillsCustomer CareInbound CallsVoice SupportCustomer SatisfactionInternational Voice ProcessVoice Process

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About Company

eNoah iSolution is a global technology and business process management (BPM) services company offering solutions in IT, automotive, insurance, and healthcare domains.

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