International Voice Process Associate

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 2 months ago
0-2 years
Chennai
work from office

Posted: 2 months ago
|
Applicants: 85+
Job Description
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Job Description

Key Responsibilities
  • Handle inbound and outbound international calls professionally.

  • Understand customer queries and provide accurate resolutions.

  • Maintain high levels of customer satisfaction and service quality.

  • Document call details and update systems accurately.

  • Adhere to process compliance, shift schedules, and performance targets.

Desired Skills & Requirements
  • Excellent verbal communication skills in English with a neutral accent.

  • Looking to get Placed? Try our Placement Guarantee Plan

  • Basic computer knowledge and typing skills.

  • Willingness to work in night shifts (US process).

  • Positive attitude, adaptability, and eagerness to learn.

  • Freshers are welcome; up to 2 years of international voice experience will be an added advantage.

Skills

FresherCustomer SupportCustomer ServiceDomestic Voice ProcessExcellent Communication SkillsCustomer CareInbound CallsVoice SupportCustomer SatisfactionInternational Voice ProcessVoice Process

If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

About Company

eNoah is a reputed global industry leader offering cutting-edge BPO and IT solutions worldwide. We provide best-in-class support services to Fortune 500 companies in the Integrated Health, Insurance, Manufacturing, and Automotive domains. With strong domain focus, our uniquely designed solutions are vertically integrated and delivered through a client-intensive relationship-based global delivery model. eNoah is ISO 27001-certified and HIPAA compliant. We enjoy repeating business from every one of our clients due to our uncompromising focus on complete client satisfaction. We achieve this through rigorously high standards for team expertise, emphasis on consistent quality, and strict adherence to punctual delivery schedules. eNoah’s mature and established service delivery setup helps clients pilot business and IT processes with a focus on metrics-driven outcomes that exceed customer SLAs.
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Important dates & deadlines?

Application Deadline

27 Apr 26, 05:59 PM IST

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International Voice Process Associate

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