Walk-in || Customer Service Representative

Department Icon Operations Maintenance & Support
Posted: 3 days ago
0-2 years
Chennai
Operations Maintenance & Support
work from office
Full Time
Closes 9 Jan 2027

Posted: 3 days ago
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Job Description

Job Title: Customer Service Representative (CSR) Retrieval Insurance

Exp - 0 to 2yrs in US Voice process

Shift: Night Shift(7pm to 5am)

Work Location: Chennai Taramani- Work from Office

Qualification - Any Graduate

Cab: One-Way cab(Drop) for Female employees


Walkin Interview:

Date: 10-Nov-2026 to 13-Nov-2026

Time: 5PM to 7PM


:

  • Make outbound calls and send emails to US healthcare providers to retrieve medical records and APS documents.
  • Follow up on pending requests and handle escalated cases.
  • Coordinate with US clients for approvals, notifications, and case updates.
  • Review case details, authorizations, and documents to ensure accuracy.
  • Maintain case records while ensuring HIPAA compliance and PHI data privacy.
  • Meet daily productivity, quality, and turnaround time targets.

Eligibility & Skills:

  • Excellent verbal and written English communication.
  • Good attention to detail and basic computer knowledge.
  • US healthcare / medical records experience preferred.
  • Willingness to work in US night shifts.

Location:

eNoah iSolution India Pvt Ltd,

Elnet Software City,

Admin Block, 1st floor ,

Rajiv Gandhi Salai,

Tharamani, Chennai,

Opposite to Thiruvanmiyur Railway Station.

Near Tidel park.


HR reference - Pavithra Venkatesh, Mention of Top of your resume


Thanks & Regards,

Pavithra Venkatesh

HR-eNoah

Ph-7708660402

Skills

RelationshipCustomer SatisfactionOperational SupportVoiceAR CallingInboundCustomer Support OperationsCustomer Service ManagementCustomer ServiceVoice Process

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About Company

eNoah iSolution is a global technology and business process management (BPM) services company offering solutions in IT, automotive, insurance, and healthcare domains.

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