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Job Description
Job Title: Customer Service Representative (CSR) Retrieval Insurance
Exp - 0 to 2yrs in US Voice process
Shift: Night Shift(7pm to 5am)
Work Location: Chennai Taramani- Work from Office
Qualification - Any Graduate
Cab: One-Way cab(Drop) for Female employees
Walkin Interview:
Date: 10-Nov-2026 to 13-Nov-2026
Time: 5PM to 7PM
:
- Make outbound calls and send emails to US healthcare providers to retrieve medical records and APS documents.
- Follow up on pending requests and handle escalated cases.
- Coordinate with US clients for approvals, notifications, and case updates.
- Review case details, authorizations, and documents to ensure accuracy.
- Maintain case records while ensuring HIPAA compliance and PHI data privacy.
- Meet daily productivity, quality, and turnaround time targets.
Eligibility & Skills:
- Excellent verbal and written English communication.
- Good attention to detail and basic computer knowledge.
- US healthcare / medical records experience preferred.
- Willingness to work in US night shifts.
Location:
eNoah iSolution India Pvt Ltd,
Elnet Software City,
Admin Block, 1st floor ,
Rajiv Gandhi Salai,
Tharamani, Chennai,
Opposite to Thiruvanmiyur Railway Station.
Near Tidel park.
HR reference - Pavithra Venkatesh, Mention of Top of your resume
Thanks & Regards,
Pavithra Venkatesh
HR-eNoah
Ph-7708660402
Skills
RelationshipCustomer SatisfactionOperational SupportVoiceAR CallingInboundCustomer Support OperationsCustomer Service ManagementCustomer ServiceVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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