Technical Support Chat-1 Year Experience Is Mandate In Technical Chat!

Department Icon Operations Maintenance & Support
Posted: 8 months ago
1-3 years
Ambattur
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description

Dear Candidate,


Greetings from Movate technologies formerly known as CSS Corp!


Technical Live Chat Support RoleAmbattur Movate Ambit IT Park


Please find below for your referenceJob


Title: Technical Support Live Chat Process.

  • Work Location: Ambattur Chennai (Ambit IT Park)
  • Experience: Minimum 1 Year of Experience Into Technical Live Chat Support.
  • Education Qualification. Any bachelors degree.

Roles and Responsibilities:

1. Assisting the US customers through Via Live Chats.

2.Should be capable of handling multiple live chat.

3.Should be hands on Experience in handling multiple chats at the same time

4.Must be flexible to work in rotational night shift.


Required Skills & Desired Skills:

1. Excellent Communication Skills both in Verbal and written Communication.

2.Should have basic technical knowledge on, Router, modem, Ip Address, and basics of troubleshooting steps.


Perks and Benefits:

  • Both ways pick up and drop cab will be provided at the doorstep.
  • If people are relocating from Outstation they will get15days of accommodation from the company side.
  • Provident fund
  • Medical Insurance

If you have the Relevant experience to the above JD pls send your resume to the below Mail id. nikhil.dhansinghmohta@movate.com


For Walk-In Address Please come for the Below address and mention HR Nikhil on the Top of the resume


No 32 A and B, Ground Floor, Ambit IT Park, Ambit Park Road, Ambattur Industrial Estate, Ambattur, Chennai, 600058 Tamil Ndu, India.

Skills

Live ChatChat SupportInternational Chat ProcessExcellent Communication In EnglishDual ChatBlended ProcessDSATInternational Non VoiceTechnical Support

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About Company

WiseTech Global is a leading provider of software solutions to the logistics industry.

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