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Job Description
Job Responsibilities:
- Deliver high quality customer support via phone, email, chat and social media
- Assist customers in resolving technical issues
- Deliver First Call Resolution (FCR) by resolving customer issues during the first contact
- Maintain high customer satisfaction rate
- Assist customers with RMA activities
Qualification:
- Graduate
Technical skills:
- Should have basic knowledge on Operating System (Windows & Mac)
- Should have basic knowledge on Mobile & Tablet Storage
- Basic knowledge on Wireless Networking and Troubleshooting Network related issues
- Excellent communication skills in English and Hindi
- Exceptional Probing Skills
- Should have Excellent English writing Skills
- Good Comprehension, Listening and Communication skills
Any Graduation and Immediate Joiners only.
Fluent Hindi and English.
Day Shift Only (9 AM - 6 PM).
Contact : Meghana (6301313901)
Skills
EnglishComputerHindiStorageKnowledge About Storage Devices.About Storage DeviceOperating SystemsDevicesMediaIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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