Human Resources Manager

Key Responsibilities

• HR Policies & Compliance: Ensure effective implementation of HR policies, statutory compliance, and adherence to organisational processes.
• Coordination of Talent Acquisition: Coordinate with hiring managers the recruitment activities and ensure timely closure of positions with the right talent.
• Onboarding & Employee Lifecycle: Ensure a structured and effective onboarding, induction, confirmation, promotion, and separation process.
• Performance Management: Coordinate the KRA/KPI, appraisal, performance review, and improvement processes across departments.
• Employee Engagement: Drive initiatives to strengthen employee engagement, culture, communication, retention, and employee experience.
• Learning & Development: Coordinate with L&D department and support the implementation of structured development programs.
• HR MIS & Analytics: Ensure accurate HR data and dashboards and provide meaningful HR insights to management for decision-making.
• Employee Relations: Address employee concerns and grievances professionally and ensure timely resolution in coordination with the DGM – HR.
• Process Improvement: Identify gaps in existing HR processes and drive improvements to enhance efficiency, consistency, and employee experience.

Qualifications & Experience

• Bachelors degree in Human Resources, Business Administration, or a related discipline; MBA/PGDM in HR preferred.
• 4–7 years of relevant HR experience, preferably in a technology, SaaS, IT, or service-oriented organisation.
• Strong understanding of HR operations, recruitment, performance management, employee engagement, HR policies, and compliance.
• Experience in handling HRMS/HR technology platforms and HR MIS.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication and interpersonal skills.