Regional Coordinator

Job Title: Regional Coordinator

Location: Kolkata

Company: Entab Infotech Pvt. Ltd.

About Entab

Entab Infotech is a leading provider of School ERP, Education Technology Solutions, and Digital Learning Platforms, serving educational institutions across India. We are committed to transforming school management through innovative technology solutions.

Job Summary

We are seeking a dynamic and result-oriented Regional Coordinator to manage and coordinate operations across assigned regions. The candidate will act as a key liaison between schools, regional teams, and the corporate office to ensure seamless implementation, client satisfaction, and business growth.

Key Responsibilities

• Coordinate with schools and educational institutions within the assigned region.
• Monitor and support implementation of Entab products and services.
• Ensure timely resolution of client queries and escalations.
• Maintain strong relationships with school management, principals, and stakeholders.
• Coordinate with Sales, Customer Support, and Technical teams for smooth service delivery.
• Conduct regular visits to client schools and provide operational support.
• Track regional performance metrics and prepare periodic reports.
• Organize product demonstrations, training sessions, and review meetings.
• Ensure customer retention and identify opportunities for upselling and cross-selling.
• Maintain accurate records of client interactions and regional activities.
• Support business development initiatives and market expansion efforts.

Required Skills & Qualifications

• Bachelor's degree in any discipline; MBA preferred.
• 1-4 years of experience in coordination, operations, client servicing, or educational technology.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Ability to manage multiple stakeholders and priorities.
• Willingness to travel extensively within the assigned region.

Preferred Experience

• Experience in the Education, EdTech, ERP, SaaS, or School Management industry.
• Prior experience handling institutional clients or regional operations.

Key Competencies

• Relationship Management
• Team Coordination
• Client Servicing
• Operational Excellence
• Time Management
• Reporting & Analysis
• Conflict Resolution

What We Offer

• Career growth opportunities in the EdTech sector.
• Exposure to leading educational institutions across India.
• Dynamic and collaborative work environment.