Client Services Account Manager

Location: Baner, Pune (On-Site)

Experience Required: 25 Years

Immediate Joiner

Digital Marketing Agency Experience Mandatory

Role Overview

Revigro Marketing is looking for a proactive and client-focused Account Coordinator to manage and strengthen client relationships. The role involves understanding client business goals, coordinating with internal teams, and ensuring smooth execution of marketing campaigns while maintaining high levels of client satisfaction.

• Understand the clients business, brand positioning, and marketing objectives, and recommend suitable marketing strategies and solutions aligned with their goals.
• Coordinate closely with internal teams such as performance marketing, social media, design, to ensure smooth execution of campaigns and strategies.
• Act as the primary point of contact for clients and manage all communication, queries, and coordination effectively.
• Manage the end-to-end client lifecycle, including client onboarding, campaign planning, execution, review meetings, and exit formalities when applicable.
• Ensure timely approvals, feedback, and deliverables between clients and internal teams to maintain project timelines.
• Monitor campaign performance and ensure regular reporting and updates are shared with clients.
• Conduct periodic performance review meetings with clients and recommend improvements or new growth opportunities.
• Build and maintain strong client relationships to ensure long-term partnerships, high satisfaction, and account stability.

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Skills & Requirements

• Prior experience in a digital marketing agency is mandatory.
• Strong client servicing and account management skills.
• Good understanding of digital marketing services such as social media, performance marketing, and online campaigns.
• Excellent communication, coordination, and presentation skills.
• Ability to manage multiple client accounts and deadlines effectively.
• Strong problem-solving and relationship management abilities.