Lead Business Analyst - Payment Operations Data Management

We are hiring a Lead Business Analyst to ensure Technical Product Owners and Agile squads stay aligned on requirements across tribes and technical groups. You will turn business needs into well-structured technical requirements, considering factors like latency and throughput, and guide readiness for go-live across payment operations and data management. If you’re driven by value and clarity, apply today.

Responsibilities

• Provide Subject Matter Expert guidance within the platform domain while reflecting organizational priorities
• Convert business and organizational needs into technical requirements and keep alignment through build and delivery
• Account for latency and throughput limitations when shaping technical requirements
• Clarify the problem statement, articulate value drivers, and uncover opportunities to improve engagement and innovation
• Assess evolving market trends, regulatory requirements, and technology advances for their effect on product relevance
• Discover value opportunities, estimate value pools, and track progress of value delivery
• Contribute to investment cases and evaluate feasibility of proposed technical product solutions
• Collaborate with Technical Product Owners and squads to communicate how solutions deliver measurable value
• Lead workshops with technical and non-technical stakeholders to validate hypotheses and secure alignment
• Support backlog creation and prioritization while ensuring full requirement traceability
• Surface roadblocks and likely failure points, and create mitigation plans to address them
• Run business readiness checks, coordinate go-live planning, and help create training, communications, and stakeholder engagement plans

Requirements

• Broad IT background of 10-15 years, backed by strong experience in Business Analysis, Agile delivery practices, and Product Ownership
• Demonstrated skill in BRD/FRD creation, structured requirement gathering, and stakeholder management
• Advanced expertise across Payment Operations, Data Management, and Vulnerability Management
• Practical knowledge of user journey mapping frameworks and analytical techniques used to shape requirements
• Strong awareness of how Agile squads and tribes operate, including supporting organizational structures and capabilities
• Sound understanding of solution constraints (latency, throughput) and how they influence design decisions
• Capability to lead business readiness planning, including gap analysis, training preparation, and operational handover
• Ability to track delivery outcomes using value metrics and OKRs