CLM Software Consultant/ CLM SoftwareConfiguration Engineer
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Job Description
At Epiq, your work contributes to complex, global legal outcomes. Youll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility thats recognized externally. Enabled by modern platforms and AI, youll do the most meaningful work of your career and see your impact at scale.
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Summary
The CLM Consultant / Configuration Engineer is responsible for implementing, configuring, and optimizing Contract Lifecycle Management (CLM) solutions aligned to client business processes and compliance requirements. This role involves configuring workflows, templates, approval hierarchies, roles, permissions, and business rules within CLM platforms to support enterprise contracting operations.
The role requires close collaboration with business analysts, technical leads, project stakeholders, and end users to ensure successful implementation and adoption of CLM solutions. The ideal candidate will have hands-on experience delivering end-to-end CLM implementations across one or more leading CLM platforms.
Job Responsibilities
- Configure and implement CLM solutions to meet client and project requirements, including workflows, templates, approval hierarchies, business rules, and notifications.
- Implement and manage user roles, permissions, access controls, and security configurations within CLM platforms.
- Collaborate with business analysts, technical leads, and stakeholders to translate business requirements into scalable CLM configurations and solutions.
- Participate in requirement gathering, solution design discussions, configuration workshops, testing, and deployment activities.
- Test and validate configurations to ensure functionality, usability, compliance, and system performance requirements are met.
- Troubleshoot configuration-related issues and work with technical teams to resolve complex implementation challenges.
- Maintain detailed documentation of configurations, workflows, business rules, and implementation activities.
- Support user training, user acceptance testing (UAT), go-live activities, and postimplementation support.
- Recommend process improvements and CLM best practices to enhance contract management efficiency and user adoption.
- Bachelors degree in Computer Science, Information Systems, Engineering, or related field; or equivalent practical experience.
- 4–6 years of overall professional experience with at least 2 full lifecycle implementations of Contract Lifecycle Management (CLM) solutions.
- Hands-on implementation and configuration experience with any of the leading CLM platforms such as Agiloft, Malbek, or Leah (previously ContractPodAi) is required.
- Strong experience configuring workflows, templates, approval processes, clause libraries, business rules, forms, roles, and permissions within CLM platforms.
- Good understanding of CLM best practices, contract workflows, compliance requirements, and process optimization.
- Experience working closely with business users, legal teams, procurement teams, and technical stakeholders in enterprise environments.
- Certification in one of these CLM tools is mandatory - Agiloft, Malbek, Leah (formerly ContractPodAi).
- Strong analytical, troubleshooting, and problem-solving skills with high attention to detail.
- Good communication and stakeholder management skills with the ability to work effectively in cross-functional teams.
- Familiarity with one or more additional CLM platforms such as Ironclad, Conga, or Docusign is an added advantage.
- Experience in documentation, testing, validation, and user support activities is preferred.
Your specific salary will be determined based on several factors:
- Location-based market rate for the role
- Your abilities in relation to the job specification
- Performance during screening and interview
- Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click Here To Learn About Epiqs Benefits.
Epiq Leadership Compass
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
- Build trust-based partnerships
- Nurture long-term relationships
- Remove collaboration barriers
- Celebrate cross-team success
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
- Use storytelling to build buy-in
- Align communication with organizational goals
- Guild alignment through strong engagement
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiqs goals.
- Use data to identify improvement opportunities
- Make informed decisions
- Align team goals with boarder strategy
- Empower teams to manage their own goals
- Translate vision into clear priorities
- Prepare for disruptions with strong change management
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
- Improve workflows for team efficiency
- Use clear documentation and expectations
- Resolve issues quickly using data and feedback
Skills
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About Company
Epiq is a global leader in providing technology-enabled services for the legal and business sectors, focusing on streamlining complex operations like class action and mass tort administration, eDiscovery, regulatory compliance, and bankruptcy matters. Serving law firms, corporations, financial institutions, and government agencies, Epiq aims to reduce costs, increase productivity, and optimize case management for its clients. With nearly three decades of experience, the company combines deep expertise and advanced security measures to protect sensitive data, ensuring high-quality service across its global offices. Epiq's commitment to innovation and client-focused solutions makes it a strategic partner for handling challenging and high-stake legal issues
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