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Job Description
At Epiq, your work contributes to complex, global legal outcomes. Youll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility thats recognized externally. Enabled by modern platforms and AI, youll do the most meaningful work of your career and see your impact at scale.
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Position Summary
The Email Campaign Specialist will manage the end-to-end execution of email marketing campaigns using Salesforce, Pardot (Account Engagement), and Marketing Cloud Next. This role is responsible for campaign creation, audience segmentation, reporting, and performance analysis to support marketing goals and business growth.
Key Responsibilities
- Build, execute, and deploy email campaigns using Pardot, Salesforce, and Marketing Cloud Next.
- Create and manage audience lists, segmentation, suppression lists, and automation programs.
- Build and maintain Salesforce campaigns and campaign reporting.
- Conduct campaign QA to ensure accurate deployment and tracking.
- Create and manage email templates, forms, and landing pages.
- Develop campaign performance reports and dashboards.
- Perform trend analysis on email, campaign, and audience performance.
- Monitor and report on key metrics including opens, clicks, conversions, MQLs, and campaign influence.
- Support lead scoring, grading, and database health initiatives.
- Provide recommendations to improve campaign performance and marketing effectiveness.
- 3+ years of experience in email marketing or marketing automation.
- Hands-on experience with - Salesforce CRM, Pardot (Account Engagement), Marketing Cloud Next, or equivalent Email platforms
- Experience building and managing email campaigns from end to end.
- Strong reporting and analytical skills.
- Experience creating campaign performance reports and conducting trend analysis.
- Advanced Excel skills and attention to detail.
- Knowledge of lead scoring and grading models.
- Experience with Power BI or similar reporting tools.
- Experience supporting B2B marketing organizations.
Your specific salary will be determined based on several factors:
- Location-based market rate for the role
- Your abilities in relation to the job specification
- Performance during screening and interview
- Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click Here To Learn About Epiqs Benefits.
Epiq Leadership Compass
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
- Build trust-based partnerships
- Nurture long-term relationships
- Remove collaboration barriers
- Celebrate cross-team success
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
- Use storytelling to build buy-in
- Align communication with organizational goals
- Guild alignment through strong engagement
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiqs goals.
- Use data to identify improvement opportunities
- Make informed decisions
- Align team goals with boarder strategy
- Empower teams to manage their own goals
- Translate vision into clear priorities
- Prepare for disruptions with strong change management
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
- Improve workflows for team efficiency
- Use clear documentation and expectations
- Resolve issues quickly using data and feedback
Skills
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About Company
Epiq is a global leader in providing technology-enabled services for the legal and business sectors, focusing on streamlining complex operations like class action and mass tort administration, eDiscovery, regulatory compliance, and bankruptcy matters. Serving law firms, corporations, financial institutions, and government agencies, Epiq aims to reduce costs, increase productivity, and optimize case management for its clients. With nearly three decades of experience, the company combines deep expertise and advanced security measures to protect sensitive data, ensuring high-quality service across its global offices. Epiq's commitment to innovation and client-focused solutions makes it a strategic partner for handling challenging and high-stake legal issues
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