Customer Support Executive | | Excellent Cust

Hiring for reputed bank from US for customer service role .

Role : Customer Service Specialist

Direct payrolls . 5 days working , 2 days off

Work location - Malad & Goregaon .

Salary up to 7.50 lakhs pa + night shift allowance of 4-7k* per month

Annual bonus up to 50k*.

Graduates/ Undergraduates with excellent communication skills a must .

Bpo / non bpo experience of 1+ year a must , experience letter a must .

Best opportunity for candidates currently working & willing to serve notice .

Batch starting Mid January & February also.

Skills Required

Customer Service Skills

• Strong verbal & written communication skills
  
• Excellent customer handling, active listening & empathy
  
• Ability to handle high-pressure or escalated calls professionally
  
• Skilled at first-contact resolution & problem solving
  
• Expertise in de-escalation and building customer trust
  

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• Ability to explain banking processes in simple, clear language
  
• Understanding of customer service expectations in a global bank
  
• Commitment to accuracy, integrity, and confidentiality
  
• Ability to follow structured SOPs and audit guidelines
  
• Comfortable working in 24/7 rotational shifts (if applicable)
  
• Experience with US/UK customer support (if relevant).

Interested candidates can email cv @

hr.equationswork@gmail.com

Poonam-93229 97981