Sales Officer

Company Description Equitas Small Finance Bank is a community-focused institution dedicated to enabling individuals, families, and businesses to achieve their financial goals through accessible and seamless banking services. The bank is strongly committed to social responsibility and actively supports local communities through philanthropic initiatives. Equitas emphasizes being a responsible and trusted neighbor, maintaining a culture of fairness, transparency, and customer-centric service. The organization aims to reshape how banking is imagined, delivered, and experienced by combining innovation with ethical practices.

Role Description The Sales Officer is a full-time, on-site role based in Chitradurga, responsible for driving retail banking business and supporting branch growth. Day-to-day activities include identifying potential customers, generating leads, explaining banking products and services, and converting prospects into active accounts and loan customers. The role involves providing consistent customer service, handling inquiries, and coordinating with internal teams to ensure smooth sales operations and timely documentation. The Sales Officer will collaborate with channel partners, participate in local marketing initiatives, and meet assigned sales targets while maintaining compliance with bank policies and regulatory requirements.

Qualifications

• Strong customer service and relationship management skills, with the ability to build trust and provide clear guidance on banking products.
• Experience in lead generation and prospecting, including identifying new business opportunities in local markets.
• Effective communication and interpersonal skills to interact with diverse customers and internal stakeholders.
• Knowledge of sales operations and basic processes related to account opening, loan sourcing, and documentation.
• Exposure to channel sales, including working with partners, agents, or external networks to expand customer reach.
• Basic understanding of retail banking products and services; prior experience in banking or financial services is an advantage.
• Ability to work on-site in Chitradurga, manage field visits, and meet performance targets in a fast-paced environment.
• Minimum educational qualification: graduate degree in any discipline; relevant certifications in sales or banking are beneficial.