Espire Infolabs - Data Analyst

Department Icon Data Science Analytics & Machine Learning
Posted: 1 year ago
3-6 years
Gurgaon/Gurugram
Data Science Analytics & Machine Learning
Work from Office
Full Time

Posted: 1 year ago
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Job Description

  • Build daily dashboards for voice, SMS, and email performance funnels.
  • Develop account-specific benchmarks for onboarding, activation, and expansion stages.
  • Identify gaps and trends using historical data analysis.
  • Run predictive models for rollbacks, cure rates, and recovery likelihood.
  • Prepare QA sampling and reporting for agent call reviews.
  • Partner with PMs and Portfolio Managers on A/B test results and campaign pivots.

What Were Looking For?

  • 3-6 years of analytics experience in fintech, collections, or SaaS.
  • Strong technical skills: Advanced SQL, Excel (macros, pivot tables), BI tools (Power BI, Tableau).
  • Familiarity with AI/ML-based predictive analytics a plus.
  • Knowledge of data privacy and secure handling protocols.
  • Problem-solving mindset with strong communication and storytelling skills

Skills

AnalyticsData AnalyticsData ManagementData ModelingData AnalysisData PrivacyPredictive AnalyticsAi/mlAnalyticsAiMlSqlData AnalystAnalyst

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