Espire Infolabs - Enterprise Solution Manager

Department Icon IT / Software Development & Related
Posted: 1 year ago
5-6 years
Gurgaon/Gurugram
IT / Software Development & Related
work from office
Full Time

Posted: 1 year ago
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Job Description

Job Duties:

  • A relentless pursuit of the burndown of each sprint to bring the most valuable items for our customers to fruition.
  • Leadership of team to ensure exceptional service.
  • Active partnership with Product Manager to advance the suite of applications.
  • Hands on participation in developing within Salesforce and other force.com applications.
  • Active participation in the refinement of the teams' backlog.
  • Provide leadership in the continuous improvement of the scrum team.

Required Education And Experience:

  • Degree in Computer Science, Information Technology, or a related field.
  • Minimum of seven (7) years of experience, inclusive of Salesforce development, team leadership, and people management.
  • Strong experience supporting applications in shared or virtual environments.
  • Experience with SQL DBMS interface and integrated tools.

Required Skills And Attributes:

  • Demonstrated ability to develop solutions within SalesCloud (and ServiceCloud).
  • Ability to speak directly to Finance and back office staff with sound financial acumen and process knowledge.
  • A solution-oriented style of conversation with a customer-centric approach to problem solving.
  • Demonstrated ability to partner with Product Owners to ensure technical implementation is able to meet immediate business needs while being flexible for future changes.
  • Ability to recount tales of shepherding and advocacy.
  • Collaboration amongst teammates to clearly define and estimate user stories.
  • Demonstrated professional integrity.
  • Dependable, flexible, and adaptable to new ACA initiatives and changing client needs.
  • Ability to work independently, multi-task and prioritize effectively.
  • Dedicated to upholding ACA's high-quality standards and customer service focus

Skills

SalesforceIT Product ManagementSolution DesignSolution ArchitectUser StoriesProduct ManagerSolution Manager

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