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Job Description
Were Hiring: Technical Support Executive
Company: Enterprise Software Solutions Lab Pvt. Ltd. (eSSL)
Location: Asansol, West Bengal
Experience: Minimum 2 Years
Gender: Male
Languages Required: Hindi and Bengali
We are looking for an experienced Technical Support Executive to provide technical assistance and customer support for our access control and biometric products.
Roles and Responsibilities
- Provide technical support to customers through calls, emails, and other communication channels.
- Troubleshoot technical issues related to access control and biometric products.
- Assist customers with product installation, configuration, and troubleshooting.
- Coordinate with internal teams to resolve customer issues.
- Maintain records of customer queries and resolutions.
- Provide product guidance and ensure customer satisfaction.
- Minimum 2 years of experience in technical support.
- Good communication skills in Hindi and Bengali.
- Basic knowledge of computer hardware, networking, and troubleshooting.
- Experience with access control or biometric products will be an advantage.
- Good customer-handling and problem-solving skills.
Apply Now
Email: [HIDDEN TEXT]
Contact: 9483522228
Interested candidates can share their updated resume through email or contact us directly.
Skills
Customer SupportTechnical SupportCustomer SatisfactionIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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