Business Analyst

Skills

• Agile/Scrum Certification (CSM, PSM, CBAP, ECBA, or equivalent) will be an advantage.
• Experience with tools such as Jira, Confluence, Figma, Visio, Draw.io, or similar.
• Leadership and mentoring capabilities.
• Strong business process modeling and workflow design expertise.

Role & Responsibilities

• Analyze business processes, identify gaps, and recommend process improvements.
• Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, Use Cases, and Process Flows.
• Act as the primary liaison between business stakeholders and development teams.
• Conduct feasibility studies, impact analysis, and solution assessments.
• Collaborate with Project Managers, Developers, QA Teams, and Product Owners to ensure successful project delivery.
• Facilitate requirement workshops, stakeholder meetings, and project discussions.
• Define project scope, objectives, and acceptance criteria.
• Support UAT (User Acceptance Testing) and ensure business requirements are met.
• Monitor project progress, identify risks, and propose mitigation strategies.
• Mentor junior business analysts and provide guidance on best practices.
• Stay updated with industry trends, emerging technologies, and business analysis methodologies.

• 2+ years of experience as a Business Analyst in IT/Service/Product-based organizations.
• Strong experience in requirement gathering, documentation, and stakeholder management.
• Hands-on experience with Agile/Scrum methodologies.
• Ability to create BRDs, FRDs, User Stories, Use Cases, Wireframes, and Process Flow Diagrams.
• Experience working with ERP, WMS, Logistics, Supply Chain, or Enterprise Applications will be preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, presentation, and negotiation abilities.
• Experience in project coordination and client interaction.
• Understanding of databases, APIs, system integrations, and software development lifecycle (SDLC).