Customer Support Associate

Location : 7 store in Ahmedabad (Gota, Science City Road, Vastrapur, Nehrunagar, Bodakdev, Jodhpur, CG road)

Contact No: 9825024713

you may be assigned to any store as per the companys requirements. You cannot choose or select the store location.

Role & responsibilities

Greet customers and assist them in selecting products based on their needs and preferences.

1. Explain product features, specifications, pricing, and offers to customers.
2. Handle customer inquiries, complaints, and product-related queries professionally.
3. Maintain product displays, store cleanliness, and proper merchandising.
4. Monitor stock availability, replenish shelves, and coordinate with the inventory team.
5. Inform customers about ongoing promotions, discounts, and new product launches.
6. Maintain sales records, customer details, and daily sales reports.
7. Coordinate with the store manager and team members to ensure smooth store operations.
8. Assist with stock verification, inventory management, and price tagging.
9. Build positive customer relationships to encourage repeat purchases and customer satisfaction.