Finance Process Manager

Synopsis

The Finance Process Manager will lead the process management and optimization of Etihad's Finance and Procurement team, to turn it into a competitive advantage for the company by implementing automation and AI tools to drive incremental cost savings and optimize the company financial performance.

Accountabilities

Lead change management for process redesigns across the Finance areas Run enablement sessions for impacted teams Track adoption via KPIs and remove blockers quickly Establish process governance, standard operating procedures, and controls framework Define users and access mapping and control owners, set review cadences Publish SOPs in a single-source repository with version control & audit trails Conduct root cause analysis on process failures and implement corrective actions Continuously monitor Finance and Procurement processes to optimize and improve them Build dashboards for lead time, rework %, and exception rates Trigger alerts on SLA breaches

• Run regular reviews with CFO and Executives withing Finance Division to prioritize improvements
• Identify and implement automation opportunities (RPA, workflow tools, AI, etc.)
• Prioritize use cases with benefit/effort scoring; pilot, then scale to production
• Leverage process mining and optimization tools
• Set automated conformance checks and deviation alerts to drive actions
• Partner with audit and compliance teams on process controls
• Align control design to internal policy/IFRS/SOX; maintain risk & control register
• Perform periodic walkthroughs/tests; remediate findings and document evidence
• Ability/experience in managing and building a team
• Education & Experience

• Master's or Bachelor's degree in computer science, engineering, mathematics, statistics, or finance
• 7+ years of relevant experience designing, optimizing, and automating processes within Finance and/or Procurement functions
• Knowledge of standard Finance and Procurement functions
• Experience using process mining and optimization tools (E.g., Celonis, Signavio)
• Excellent communication and stakeholder management skills, including executive level stakeholders.
• Understanding of and experience in using AI tools (E.g., Copilot, GPT), professionally or personally
• Experience within the aviation industry in the operational areas is a plus

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

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