MIS Executive

Job Summary

We are looking for a detail-oriented and organized MIS & Bill Closure Executive to manage client billing MIS, duty allocation, duty reconciliation, and client communication. The candidate will be responsible for maintaining accurate operational records, coordinating new duty requirements with clients, and ensuring timely closure of bills and follow-ups on pending invoices.

Key Responsibilities

1. Client Billing MIS & Bill Closure

• Prepare and maintain daily, weekly, and monthly client billing MIS using Google Sheets and Excel.
• Verify duty details, trip records, kilometres, and billing data before invoice submission.
• Ensure timely preparation and closure of client bills.
• Identify and resolve billing discrepancies in coordination with the Operations and Finance teams.

2. Client Communication & Coordination

• Communicate with clients regarding new duty requirements, schedules, and operational updates.
• Coordinate with clients to collect duty details and confirm service requirements.
• Follow up with clients regarding pending invoices, billing approvals, and outstanding documentation.
• Maintain professional written communication with clients over email and other official channels.

3. Trip Allocation & Duty Management

• Allocate trips and duties as per client requirements and operational schedules.
• Coordinate with the Operations team to ensure timely execution of allocated duties.
• Maintain accurate records of allocated, completed, and cancelled duties.
• Update duty allocation sheets and communicate changes to the concerned stakeholders.

4. Duty Slip Management & Reconciliation

• Complete manual duty slips and ensure all required details are recorded accurately.
• Reconcile duty slips against trip records, client confirmations, and billing MIS.
• Identify missing duty slips, incorrect entries, and discrepancies, and coordinate for resolution.
• Maintain proper documentation for audit, billing, and future reference.

Basic Requirements

• Good working knowledge of Google Sheets and Microsoft Excel.
• Good written English communication skills.
• Strong attention to detail and numerical accuracy.
• Ability to maintain records, manage multiple tasks, and meet deadlines.
• Good coordination and follow-up skills.
• Prior experience in MIS, billing, operations coordination, or transport services will be an added advantage.