Client Relationship Manager

Job Title: Client Relationship Manager

Location: Indore

Job Type: Full-Time | Day Shift

About the Company

• Evitamin, founded in 2015, is a fast-growing digital marketing and IT solutions company
• headquartered in Indore. With a presence in global markets and a portfolio of over 1000 clients, we
• specialize in Website Development, SEO, Paid Marketing, Content Marketing, and Marketplace
• Management. Our 600+ member team delivers impactful solutions with a customer-first approach.

Role Overview

• We are looking for a Client Relationship Manager to serve as the primary point of contact for our
• D2C brand clients. The ideal candidate will be responsible for managing client relationships,
• ensuring successful campaign delivery, identifying growth opportunities, and driving client
• satisfaction through effective communication and strategic collaboration.

Key Responsibilities

• Act as the primary point of contact for assigned clients and understand their business objectives.
• Coordinate with internal teams including Performance Marketing, Creative, and Content to ensure

seamless project execution.

• Build and maintain strong, long-term client relationships.
• Analyze campaign performance and identify opportunities for growth and optimization.
• Present performance reports, insights, and recommendations to clients.
• Address client concerns, resolve issues, and ensure a high level of client satisfaction.
• Monitor project timelines and ensure timely delivery of services.
• Identify opportunities to expand client engagement and service adoption.

Requirements

• • 1–6 years of experience in Client Relationship Management, Account Management, or Client
• Success within a Digital Marketing Agency.
• • Strong understanding of Digital Marketing channels including Google Ads, Meta Ads, SEO, Email
• Marketing, and Content Marketing.

• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to interpret campaign data and provide actionable insights.
• Proven ability to manage multiple clients and projects simultaneously.
• Client-focused mindset with strong stakeholder management skills.